QS Quacquarelli SymondsStudent Enrolement Advisor
Apr. 2023 - Jun. 2024Federal Territory of Kuala Lumpur, MalaysiaAssist prospective students in understanding the admissions process, including application requirements, deadlines, and necessary documentation. Guide students through the application process, ensuring they submit all required materials on time. Provide detailed information about different academic programs, courses, faculty, campus facilities, and student services. Maintain regular contact with potential students to answer questions, provide updates, and offer support throughout the enrollment process.
Follow up with students who have expressed interest but have not yet applied, encouraging them to take the next steps. Use CRM (Customer Relationship Management) systems to track interactions with students, manage leads, and monitor application statuses. Collaborate with faculty and staff to ensure students receive accurate and up-to-date information about programs and services. Offer guidance on financial aid options, scholarships, and payment plans.
Help students navigate any challenges they face during the enrollment process, providing support to ensure a smooth transition to the institution Prepare reports on recruitment efforts, enrollment numbers, and other relevant metrics to inform decision-making and strategy development. Ensure that all recruitment activities comply with institutional policies and regulations.