Caterpillar Financial ServicesBranch Manager
Jan. 2010Bucharest, RomaniaLead and inspire Romanian team to attain sales targets, whilst providing exceptional customer service. Manage and supervise daily branch operations. Implement and ensure compliance with internal and local policies, procedures, and regulatory guidelines to minimize operational and financial risks. Provide effective controls and oversight to support efforts. Conduct routine performance evaluations for branch staff to offer constructive feedback and recognition based on contributions and achievements.
Delivered continuous training, coaching, and professional development opportunities to branch staff, aiming to enhance skills, knowledge, and overall performance.
Acted as local representative for branch within community by actively participating in networking events, sponsorships, and community outreach initiatives to amplify branch's brand visibility and reputation within local area.