EndavaDefect Manager
Apr. 2020 - Nov. 2022- Leadership position coordinating with development team and stakeholder expectations and priorities
- Management and control of all defects within Sprint/SIT/UAT/UAT/Industry/Prod phases using Jira, dashboards, rich filters
- Own and chair daily defect triage calls with architecture, product, BA, lead Development, Test and Operational Teams
- Training the teams and stakeholders in understanding the importance of impact analysis, initial investigation in logs, prioritization.
- Enforce the team in using communication as a powerful tool in defect management process
- Definition, ownership and management of the Defect management Process on 3 projects in parallel
- Ensure all defects are entered correctly and controlled / managed as effectively as possible through their life cycle.
- Ensure the defects are fixed in a proper time
- Report daily/weekly/monthly/per release on defect management process