Latoiya Edwards

Graphic Designer @TODEM Graphics & Marketing

Marketing Director💸 MarketingBusiness Owner👍 Sales & BizDevGraphic Designer🐦 DesignSinger🧨 Consulting🎥 EntertainmentCustomer Success Manager✨ Business OwnerSoft Skills TrainerCustomer Researcher

Latoiya is a highly skilled and creative Graphic Designer and the CEO/Owner of TODEM Graphics & Marketing. She has a keen eye for detail and a passion for visual storytelling, she has honed her ability to create engaging and impactful design solutions. Latoiya has been a Graphic Designer since 2009, providing her with a solid foundation in color theory, typography, and layout design. From designing digital assets to creating brand identities, she is proficient in all aspects of design. Over the years, she has developed a unique aesthetic that is both modern and timeless. At TODEM, she collaborates closely with small business owners and individual clients to produce designs that drive customer engagement and brand recognition. Latoiya is consistently seeking new ways to push her design skills forward and stay ahead of industry trends.

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Network Power<100 people

Roles

🔥50%

Startup Founder

💸50%

Marketing

✔️50%

Geos

🇬🇧50%

United Kingdom

Work Background

AllstateInsurance Specialist

Mar. 2021 - Nov. 2022Tucker, Georgia, United States

World Finance Loan & Tax SvcAccount Specialist

Apr. 2019 - Feb. 2022Providing excellent customer service by assisting customers on the phone and in the office with questions, concerns, and product availability Preparing loan documents and managing the application process. Providing quick and friendly customer service in taking and posting loan payments Collections: Contacting customers to help them get back on track if they have overdue payments Working with Management to maintain branch operating standard. Manage repossessed vehicles, title liens, bankruptcy logs, and insurance claims. Maintaining customer relationships and keeping in contact with our customers regarding their loan status

CVN: Courtroom View NetworkSales and Production Administrator

Jan. 2014 - Jan. 2016Sandy Springs, Georgia, United StatesQuality check DVD recordings of civil trials within the US for video and/or audio quality and clarity. Manage and maintain DVD archives of civil all national trials. Fill client orders for DVDs, DVD-ROMs, and FTPs for sales department (duplicate, label, package and ship). Contract Graphic Design work for CVN, designing graphics such as logos, flyers, video graphics, posters, etc. for sales and marketing purposes.

Hosea Williams Bail BondingBonding Supervisor

Jan. 2012 - Aug. 2012Stone Mountain, Georgia, United StatesSupervised 9 Bonding Agents, Certified Bonding Agent, and Forfeiture Agent Relief Interview/Hire New Agents, Employee Evaluations, Quality Control, and Counseling/Disciplinary Actions Created New Hire Training Manual & Customer Service Training Program, Facilitated Training Classes for New Agents Managed Monthly Volume Reports and Quotas Processed and Verified Collateral Refunds/ Bond Fee Returns and Verified, Audit, and Closed completed case files Coordinate, Prepare, and Facilitate Monthly Mandatory Staff Meetings Implement, Update, and Maintain Company Policy and Procedures/ Employee Handbook

TODEM Graphics and MarketingOwner

Nov. 2009United States, AtlantaWe are a full service marketing and graphic design company located in the Metro Atlanta area. We strive to do everything in the "spirit of excellence"; so with our competitive prices, high quality products, and fast turn-around times, we can get the job done the way YOU want & NEED it done.

AT&T Advertising SolutionsCyber Sales Representative

Dec. 2008 - Oct. 2009Tucker, Georgia, United StatesSold ad space for small business advertising on yellowpages.com (www.yp.com) and the real yellow pages Managed and maintained online and print advertising client list annually.

Winston-Salem State UniversityCustomer Service Supv/Staff Development Asst

Jun. 2007 - Aug. 2008Winston-Salem, North Carolina, United StatesDesigned training agendas, sourced for trainers and facilitated training sessions, designed web site and literature Managed program activity budgets and organized logistics for consultants, seminar attendees and events. Represented IRI at meetings with donors and partners; Maintained an inventory of IRI property Maintained office correspondence, wrote reports, success stories, weeklies and maintained the office calendar. Contacted and qualified vendors negotiated contracts and provided oversight for vendor service agreements. Financial Aid Outreach; verify information to determine accuracy according to federal regulations. Supervised Customer Service staff for Solutions Center and participated in the re