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Work Background
Plenty of Places Apartment HomesRecruiting Manager and HR Coordinator
Aug. 2023Denver, Colorado, United States
Plenty of Places Apartment HomesRecruiting Manager
Oct. 2022Denver, Colorado, United States
LHHA/R Analyst
Mar. 2022 - Apr. 2022Denver, Colorado, United StatesTemporary assignment with one of Denver‘s largest oil and gas companies. Assist with the monthly statement billing process, consult with the Head of Finance and Financial Analyst daily on potential payment problems, research and resolve the root cause for chronic order settlement disconnects, issue credit notes, rectify any inaccurate formulas to obtain the correct billing of the matching PO's to sales orders, update and maintain all customer accounts.
Private companyReal Estate Consultant
Jan. 2020 - Oct. 2022Denver Metropolitan Area and Dallas Texas Collaborated with Owner and CEO along with other consultants during the start-up of a new property management firm. Implemented software including, data entry, budgeting, creation of all general ledger and charge accounts as well as standard documents. Served as the primary point of contact for most service providers, all IT issues, reporting functionality, training and accounting. Served as a part of the executive team through monumental growth to determine strategies for optimal return on investment.
Vitruvian Park TavernBartender
Jan. 2020 - Apr. 2020Addison, Texas, United StatesBe a customer service superstar to all new and returning patrons, memorizing names and drink orders for future guest return. Know the menu and all alcohol offerings to give a great presentation when customers had questions. Have drink recipes memorized and quick ticket turn around for guest satisfaction every time.
Dr. Eric Mack Oral Surgery Office Specialist/Insurance Coordinator
Feb. 2019 - Apr. 2019Centennial CO
Invitation Homes/Waypoint HomesPortfolio Manager - Colorado
Mar. 2017 - Nov. 2019Greenwood Village, COManagement of over 2,200 Single Family Homes in the Colorado market. Leading the Western US Region in occupancy, delinquency and overall customer satisfaction. Awarded in 2017 for Creativity & Efficiency by SVP and Regional Management.
Resolute Recruiting USAProfessional Recruiter
Sep. 2016 - Dec. 2016Greater Denver AreaSenior Account Executive specializing in Technology Sales and hard to fill specialty roles. Led the initiatives for onboarding, recruitment into newly found gaps, interviewed and prospected new recruits, won first new contract from a cold call in my second week.
Boutique ApartmentsAssistant Regional Manager
Jun. 2015 - Jun. 2016Greater Denver AreaLease expiration and renewal management for over 1500 scattered site units, including pricing analysis, strategy and negotiations. Review and approve all lease files for accuracy and approve for payment to agents and managers. Development, training, and implementation of office policies and procedures. Assist in the yearly budget preparation and monthly owner financial reports. Resolve escalated resident concerns and complaints outside the normal operational standards. Work with all other senior level management in strategic planning locally and company wide.
The Denver 100Broker Associate/Realtor®
Feb. 2012 - Jun. 2015Englewood, COCreated and maintained a large client base by exceeding customer service standards. Wrote contract documents, purchase agreements and reviewed closing statements. Showed residential properties and explained the features, value and benefits of available homes. Promoted property sales through advertisements, open houses and participation in multiple listing services. Followed up with prospects throughout the sales process. Budgeted marketing, monthly operating expenses and used strategic planning to excel my business.
Corum Real Estate GroupSales Agent
Sep. 2010 - Aug. 2011Greater Denver AreaConsistently held a high closing ratio and excellent customer/resident satisfaction record. Tracked and monitored all traffic to ensure proper avenues were being utilized. Performed audits of move-ins, make ready schedules, leasing schedules, utility bills, and accounting to eliminate ant discrepancies. Met with prospective tenants, processed applications for approval and prepared leases. Upheld the companies wishes and plans as litigation and construction began with residents still in place.
GreystarAssistant Manager
Jun. 2009 - Jul. 2010Greater Denver AreaSales, resident relations, coordinate and process move-ins and move-outs, post rents and effectively market each property. Keep property in line with the given budget and occupancy expectations. Assisted in the transition of several new properties into corporate compliance and new employee training.
Texas Tech University Health Sciences Center/Health.eduSenior Account Specialist
Jan. 2008 - Jan. 2009Lubbock, Texas AreaManaged the accounts of 23 Hospitals across the United States; duties included the coordination of on-site visits with educational directors and implementing necessary training for core measures and online continuing education courses. Providing over the phone or live support and training to staff and educators in the navigation and use of the website and programs. Development of all marketing materials necessary for monthly releases of new video training material and provided occasional acting for video shoots as needed.
Northwest ISDSubstitute Teacher
Sep. 2005 - Oct. 2007Dallas/Fort Worth AreaEnsured safety and well being of students, followed the district, school, and classroom policies as provided by each assignment. Conducted a variety of lesson plans to a wide range of student populations in a fair manner while maintaining a respectful and eager learning environment. Worked with faculty and parents as needed. Graded, documented, returned and notated all classroom assignments and homework in the teachers absence.
Alta Management LLCAssistant Property Manager
Mar. 2000 - Sep. 2001Dallas/Fort Worth AreaTransitioned several properties from previous management to new software, training protocols, staffing, residents policies, and vendor services. Handled resident services issues and complaints during transition with finesse and fair tactics. Kept all policies, budgets, services and employees in line with the owners mission at all times.
Carpet Cleaning ConceptsBusiness Manager
Jan. 2000 - Oct. 2007Dallas/Fort Worth AreaGrew a start up business largely serving the multi-family industry to expand into residential and restoration services with an over 75% referral rate. Created effective marketing pathways, networking and customer service opportunities to foster the relationships within our main service area. Gathered key data for producing service packages that assisted our clients and their needs to be more efficient and cost effective.
Leasing Agent/Assistant ManagerWest Wind Apartments/Rio Alto Management
Apr. 1998 - Sep. 1999Fort Woth TexasAssisted the Community Manager in all aspects of property operations to include, leasing, collections, A/P, A/R, make-ready scheduling and quality control, application processing and approvals. Learned to work with my intuition and business acumen to assist in making the most effective and informed business decisions. Handled often high stress and difficult situations with ease by using conflict resolution tactics.
Riverglen Apartments/Rio Alto ManagementWeekend Leasing Agent
Sep. 1997 - Mar. 1998Fort Worth, TexasGreat all prospects and current residents with a friendly demeanor, used excellent customer service skills to work with multiple clients or issues simultaneously in a high pressure environment. Learned lean and lock-out procedures according to Texas law and assisted with delinquency and leasing goals monthly.
Cameron Creek ApartmentsLeasing Agent
Jan. 1996 - Oct. 1996Fort Worth, TexasBe the main point of contact and representative for a 540 unit A-class property located in the Hulen Park area of Fort Worth. Provide excellent customer service, resident relations, touring the community and showing the features and benefits. Meeting or exceeding sales goals, keeping all required paperwork according to company policies and Fair Housing, and following the direction of community manager.
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