HumanaSenior Process Transformation Specialist
Jan. 2020 - Dec. 2022Green Bay, Wisconsin, United StatesExperienced Process Transformation Specialist with a proven track record of driving organizational change and optimizing business processes to achieve strategic objectives. Skilled in implementing process improvement methodologies such as Lean Six Sigma and Business Process Reengineering (BPR), I excel in analyzing complex business processes, identifying inefficiencies, and designing innovative solutions for improvement. With a strong focus on change management, I effectively engage stakeholders, build consensus, and drive adoption of new processes and technologies. Leveraging expertise in project management and data analysis, I lead cross-functional teams through successful process transformation initiatives, delivering tangible results in terms of cost savings, efficiency gains, and enhanced customer satisfaction. Committed to continuous improvement and innovation, I am enthusiastic about helping organizations adapt to change, embrace new opportunities, and achieve sustainable growth in today's dynamic business environment.