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Work Background
Application Developer | Change Control Manager | Scrum Master
Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC)Application Developer | Change Control Manager | Scrum Master
Sep. 2023Yokosuka, Kanagawa, Japan- Designs, develops, and maintains software applications for various platforms and operating systems. Works closely with project managers, software engineers, and other developers to understand project requirements and deliver high-quality applications that meet user needs. - Writes code, debugs software, troubleshoots technical issues, and performs tests to ensure applications function correctly. - Responsible for designing, developing, and maintaining SharePoint solutions for the organization. - Designs and implements SharePoint sites, lists, libraries, workflows, web parts and customizing SharePoint pages and forms. - As Scrum Master, duties include a comprehensive overview of all tasks and responsibilities associated with the role. Responsibilities involve facilitating Scrum ceremonies, coaching and mentoring the development team, removing progress impediments, and ensuring the product backlog is appropriately maintained. - Provide strategic and operational direction to five teams and ensure seamless workflow by defining policies related to configuration and change management procedures.
Change Control Manager | Software Licensing Manager
Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC)Change Control Manager | Software Licensing Manager
Aug. 2021 - Sep. 2023Yokosuka, Kanagawa, JapanAs a Change Control Manager and Software Licensing Manager, I am responsible for improving the visibility of enterprise license usage through the development and implementation of effective software licensing management procedures. I provide strategic and operational direction to five teams and ensure seamless workflow by defining policies related to configuration and change management procedures. I have a track record of planning and coordinating projects, including the assessment of the Google Workspace platform for the organization to ensure its applicability and feasibility. Key achievements in this role include: • Successfully recovered $28K in overused licenses through the implementation of software licensing management procedures. • Improved management's ability to plan for future requirements and effectively track progress. • Streamlined key processes for the team, resulting in the achievement of set goals. • Rolled out three SharePoint sites and one industrial crane work request form for customers, demonstrating my ability to deliver projects from start to finish.
Computer Specialist | Project Manager
Ship Repair Facility and Japan Regional Maintenance Center (SRF-JRMC)/Alutiiq, LLCComputer Specialist | Project Manager
May. 2018 - Aug. 2021Yokosuka, JapanAs Computer Specialist and Project Manager at Alutiiq, LLC in 2018, I led IT projects from initiation and planning to finalization and handover. I created policies and procedures for project management office for continuous functional excellence. I highlighted and scanned vulnerabilities and applied patches to devices to safeguard data. I administered DON application and database management system for future reference and reporting purposes. I gave exceptional customer support through IT helpdesk, including technical issue identification and resolution. A few key achievements in this tenure include: • Acknowledged as key player in helping with establishment of project management office. • Spearheaded 11 IT projects with focus on completing all tasks on time, within budget, and as per expectations. • Ensured organization's compliance with patch management processes. • Built a test network providing a development environment for eight application developers. • Installed, configured, and maintained software for 32 IT platforms/systems in line with customer requirements. • Defined policies for use and management of 273 applications approved on network.
Project/Program Manager
US NavyProject/Program Manager
Jan. 2015 - May. 2018VariousIn 2015, I was serving United States Navy as Project/Program Manager, and I led modification, inspection, and operations of assets as well as support equipment. I facilitated supplier in developing ground maintenance procedures and tracked supplier quality assurance/maintenance programs. I guided management on policies and procedures regarding contractor aircraft ground operations. I analyzed aerospace policies/procedures and recommended revisions. I evaluated ground operations at contractor facility, ensured supplier compliance with service directives, and inspected critical tasks. I helped with pre-award surveys and post-award conferences. I promoted customer satisfaction by establishing communications with appropriate program representatives. A few key achievements in this tenure include: • Directed 76 program processes under five contracts in Japan, Taiwan, and New Zealand. • Achieved 97.3% pass rate for contractor facilities and improved safety/security on $100M+ in govt. contracts. • Headed 65 program audits and 5,040 contractor process observations. • Ensured timely delivery of 20 valuable assets back to government. • Drove MS SharePoint transition project, including design and migration of 10,000+ documents. • Credited for completing document migration project six months ahead of schedule.
Additional Experience
US NavyAdditional Experience
Jul. 1994 - Jan. 2015VariousPersonnel Manager, Various Locations Lean Six Sigma Team Lead, Japan Quality Assurance & Program Management Various Locations Aircraft Maintenance Technician, Various Locations


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