UNDPHuman Resource Associate
Jan. 2011 - Apr. 2012City of Johannesburg, Gauteng, South AfricaCoordinated and conducted new hire pre-interviews. Gathered personnel records from employees from each department. Reviewed and confirmed that final paid hours corresponded with timesheets and state laws. Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations. Reviewed and screened applicant resumes to identify qualified candidates. Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics. Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance. Developed and coordinated employee training programs to improve productivity and performance. Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement. Resolved employee complaints and grievances successfully through mediation and collaboration. Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.