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Work Background
CanooEvent and Logistics Manager
Oct. 2022 - Jan. 2024Hybrid• Plan, organize and execute all logistics aspects of company events, including conferences, seminars, product launches, and trade shows.
• Develop and manage event budgets, ensuring expenses stay within budget and negotiating with vendors for cost-effective services.
• Collaborate with marketing and sales teams to develop event concepts, themes, and marketing strategies to drive attendance and achieve event goals.
• Coordinate with internal and external stakeholders to ensure all event logistics meet expectations, including venue selection, catering, audio/visual equipment, transportation, and accommodation.
• Oversee on-site event setup, registration, and activities, ensuring the smooth running of the event and addressing any issues that may arise.
• Conduct post-event evaluations to identify areas for improvement and implement changes for future events.
CanooExecutive Assistant
Mar. 2022 - Oct. 2022Justin, Texas, United StatesSkills: Project Management
GIG USAClient Relationship Manager/Fundraising Coordinator
Sep. 2021 - Mar. 2022Irving, Texas, United States · Hybrid• Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
• Addressed and resolved customer complaints and issues to improve satisfaction.
• Conducted prospect research to identify and engage potential donors and partner organizations.
• Collaborate with marketing team on development and delivery of creative campaigns to support fundraising activities.
The Lonesome Dove Western BistroGeneral Manager
Sep. 2019 - Apr. 2020• Developed and held accountable KPIs for the restaurant
• Built and managed annual budgets
• Created and lead the front of house training program
• Developed the staff based on core values
• Created trusting relationships with staff by leading with actions
• Developed and implemented new bar procedures that lead to 10%
reduction in loss in first quarter
• Delivered business strategy and developed systems and procedures to
improve operational quality and team efficiency
• Resolved challenging customer complaints to full satisfaction,
promoting brand loyalty and maximizing repeat business
• Oversaw front of house personnel to maintain adequate staffing and
minimize overtime
Radical HospitalityRestaurant And Training Manager
Nov. 2013 - Sep. 2019Dallas/Fort Worth Area• Created KPIs for new restaurant locations
• Trained and developed all incoming managers
• Scheduled and received food and beverage deliveries, checking
delivery contents to verify product quality and quantity
• Built and managed annual budgets
• Scheduled staff hours and assigned duties
• Established standards for personnel performance and customer
service
• Scheduled use of facilities for catering services and events
• Organized and directed staff training programs
Sun and Ski SportsSales Associate
Oct. 2011 - Jan. 2013Fort Worth, TX• Greet customers and ascertain what each customer wants or needs
• Describe merchandise and explain use, operation, and care of
merchandise to customers
• Recommend, select, and help locate or obtain merchandise based
on customer needs and desires
• Compute sales prices, total purchases and receive and process cash
or credit payment
• Maintain knowledge of current sales and promotions, policies
regarding payment and exchanges, and security practices
• Place special orders or call other stores to find desired items
• Open and close cash registers, performing tasks such as counting
money, separating charge slips, coupons, and vouchers, balancing
cash drawers, and making deposits
• Ticket, arrange and display merchandise to promote sales
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