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Work Background
Codesigned Collaborative LTDPrincipal Owner
Sep. 2017Durango, Colorado, United States💡 Owner/Operator of Management Consultancy that helps businesses solve problems through creativity and collaboration; Graphic Recording and Illustration services are a key component.
💡 Expertise in leading companies through accelerated change management projects via human centered design thinking workshops across various industries: life sciences, finance, tech, healthcare, etc.
💡 Offerings include: Digital and live: breakout facilitation, graphic facilitation (visual note-taking), storyboarding for presentations and other concepts, and deliverables of the output of the meetings for client implementation.
PwCBusiness Process Analyst / Program Manager
Oct. 2016United States, New York• Generation of vision, mission, guiding principles, strategic priorities, operating models for effective organizational design with multiple companies across various industries.
• Program Management in a sprint format in an accelerated project management fast-paced environment.
• Ability to manage stakeholders and cross-functional teams.
• Visualization of complex ideas into digestible forms.
InnovationLabs LLCIndependent Consultant
May. 2014• Creating in person and online environments that foster cross functional collaboration.
• Digital and live: breakout facilitation, graphic facilitation (scribe), storyboarding for presentations and other concepts, and deliverables of the output of the meetings for client implementation.
Hufano + AssociatesGraphic Recorder | Graphic Facilitator
Dec. 2013 - Mar. 2016
Peak TeamsGraphic Recorder
May. 2013• Graphic facilitation.
8works LtdKnowledge Worker
Aug. 2012San Jose, CA• Identification and ruthless prioritization of initiatives, strategic partnerships, and best practices to implement, scale, and communicate across organizations.
The Difference ConsultingIndependent Contractor
Oct. 2011• Digital and live: breakout facilitation, graphic facilitation (scribe), storyboarding for presentations and other concepts, and deliverables of the output of the meetings for client implementation.
• Creation of an online environment to ideate and find solutions to complex problems.
Collective Next, LLCAnalyst and Facilitator
May. 2011Boston, Massachusetts, United States• Facilitator of conversations between multiple stakeholders to drive tangible actions.
• Deliverables of synthesized output of meeting for marketing materials to communicate changes within an organization and use as collateral for newsletters and beyond.
• Team Lead and liaison between internal and external stakeholders to keep project moving seamlessly while staying aligned with overall goals and objectives across all teams.
Collaboration, Inc.Independent Contractor
Apr. 2007• Member of a design team that facilitates Fortune 500 companies through a creative decision-making process in a collaborative environment.
• Output includes deliverables of workshop capture via PowerPoint decks using Illustrator and Photoshop, websites, and graphic facilitation.
Capgemini's Accelerated SolutionsBusiness Consultant
Sep. 2006• Uncovering clients' KPIs and ROIs while identifying (in)efficiencies in processes. Many projects involved accelerated implementation of SAP worldwide.
• Travel to facilitate and design events using a creative process model which enables companies to accomplish large goals in short periods of time.
• Orchestrate a creative and safe environment for clients to complete modules and workshops.
• Add value and design work products that catalog the event for clients to refer back to including websites, PowerPoint decks using Illustrator and Photoshop, and graphic facilitation.
Outdoor Gear ExchangeAssistant Web Sales Manager/Sales Associate
Oct. 2005 - Apr. 2007• Added, deleted, and edited products on the e-commerce site to keep inventory up-to-date and accurate for ultimate customer satisfaction.
• Made general adjustments to attributes on the website.
• Downloaded, processed, and shipped web orders with precision in a timely manner.
• Ameliorated web order issues and answered customer inquiries.
• Helped customers understand functions and differences in outdoor gear so that they received the right product for their needs.
• Tested gear to recommend to customers for quality assurance.
• Assisted in the buying and selling of products.
Phish, Inc.Merchandiser, Customer Service Representative
May. 2004 - Jan. 2005Burlington, Vermont, United States• Received and processed phone and mail orders for merchandise, and provided customer phone support.
• Packed and shipped merchandise efficiently.
• Utilized computer programs for product tracking and inventory.
• Assisted in product design.
• Downloaded merchandise orders, completed ending tills, and manifested orders.
• Assisted band members in book signing.
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