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Network Power<100 people
Roles
🔥66%
Startup Founder
🧑💼66%
C-level Executive
💰33%
Investor & VC
Geos
🇧🇷33%
Brazil
🇮🇳33%
India
🇿🇦33%
South Africa
Work Background
Necker IslandOperations Manager
Jun. 2021British Virgin Islands• Effectively manage the operations of Sir Richard Branson’s Private Island Resort, a team of approx. 90 individuals from around the world, with different backgrounds and styles.
• Lead key projects and issues for F&B, Culinary, Activities, Housekeeping, Spa departments, and coordinate projects and issues with technical services and back of house departments.
• Financial oversight, budget management and reporting for all departments.
• Responsible for the presentation and achievement of departmental OPEX and CAPEX budgets.
• Use diplomacy, improve employee relations, well-being and overall satisfaction.
• Implement SOPs and procedures
Over Yonder CayInterior Manager (F&B, Front Office)
Jan. 2017 - Nov. 2018Exumas, BahamasCoordinated luxury F&B operations and logistics on an eco-friendly, sustainable and private 77-acre island resort, winner of the ‘Caribbean’s Leading Private Island Resort’ award (2017, 2018), and ‘World’s Best Private Villa’ award (2016). www.overyondercay.com
-Brought together an executive chef, a chief stewardess and a head housekeeper to lead a methodical, detail-oriented and professional front-of-house team.
-In charge of etiquette and protocol. -Arranged table settings and floral designs, coordinated wine, cocktail and cigar service. -Coordinated silver-service meals and made sure all guest preferences were considered.
-Collaborated with multi-national teams to create bespoke, luxurious and well-run events.
-Skillfully catered to special requests of ultra high net worth individuals (UHNW), MENA clientele, CEOs, artists and celebrities.
-Balanced department budgets, expense reports, corporate credit cards and inventories.
-Procured amenities, furniture, electronics, Great Wines and IT parts.
-Developed efficiency tools and corporate processes including to-do lists, on-boarding programs, manuals, etc.
-Scheduled maintenance of guest areas for repairs, carpentry, paint jobs, mechanical or IT issues. -Coordinated housekeeping to ensure world-class luxury accommodations were perfectly maintained and up-kept.
-Troubleshot IT, home entertainment and smart systems (Crestron, Sonos).
-Created inventory management and tracking systems.
-Evacuated around 100 people, including MENA Royalty and staff, and secured the Island for Hurricane Irma.
Des Prés Sur Le LacButler
Sep. 2012 - Sep. 2014Multiple Locations
Cheval BlancRecreation Manager
Oct. 2019 - Jun. 2021Maldives-Manage a team of 60 providing effective leadership to 4 departments on a 5-star Luxury Resort hosting Royalty, Celebrities and UHNW individuals. www.chevalblanc.com
-Ensure compliance to the Maison’s operating controls, SOPs, policies and service standards.
-Coordination with HODs for the execution of all activities and functions.
-Ensure LQA standards are respected and guest satisfaction targets are met and exceeded.
-Lead all the key issues and projects.
-Overlook maintenance and management of the Maison’s boat fleet and boat captains, including an Azimut 98, Astinor 54 a custom supply boat, multiple speedboats and transport vessels. Ensure logistics run smoothly.
-Oversee the Dive Center operations and management. Develop and improve excursions and dive experiences. Manage Water Sports crew and beach activities. Maintenance and purchasing of diverse water sports equipment.
-Implement a brand new Surf Simulator, unique to the Maldives, a $1.8m project.
-Responsible for the Carrousel Kid's Club, ensuring clean, safe, state of the art facilities are well-maintained, and activities for the little ones are up to date.
-Overlook the Fitness crew and Paddock Teenager's Club. Ensuring top quality services, improving the amenities offered, improving housekeeping, front-of-house, follow-ups and structuring the operations.
-Responsible for the presentation and subsequent achievement of departmental OPEX and CAPEX.
-Manage staff, special measures, SOPs and guidelines amidst the COVID-19 pandemic.
Robert Alexis traiteurMajor Events Coordinator
Feb. 2016 - Jan. 2017Montreal
Randstad Finance & ComptabilitéAccount Manager - Finance & Accounting
Sep. 2014 - Mar. 2016Montreal, Quebec, Canada
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