Merrimack Valley PediatricsMedical Office Manager
Jan. 1996 - Nov. 2012Managed daily office operations, including supporting staff and patients, claim processing, revenue management and attending leadership meetings, while collaborating closely with physicians to enhance productivity and coordinated state vaccine program. Implemented new software systems for project management, resulting in improved team collaboration and productivity. Prepared reports on office expenses, budget variances, and operational performance for senior management review. Spearheaded the transition to a paperless office environment, resulting in significant cost savings and improved sustainability. Conducted regular audits of office procedures and facilities ensuring compliance with industry regulations while maintaining a high level of patient satisfaction.