Pooh-Bah Enterprises, Inc.Senior Client Relations Specialist
Jan. 2009Chicago, IL & Las Vegas, NV- • Drove repeat business and profitability by leveraging empathetic engagement and establishing genuine interactions that fostered client trust and long-term loyalty.
- • Designed and executed unique promotional campaigns that delivered measurable results while managing teams with frequently changing members, emphasizing performance excellence.
- • Applied advanced listening skills to identify client perceptions using data, guiding interactions from initial approach through successful sales closure.
- • Excelled at engaging clients across diverse backgrounds by maintaining comprehensive knowledge on various topics, ensuring conversations remained authentic and relevant.
- • Analyzed global trends to select optimal actions independently or as a team.