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Work Background
Comprehensive Wellness CareOffice Manager
Jun. 2016 - Aug. 2018Chicago, IL- • Spearheaded office operations while overseeing a team of 3 employees, demonstrating the ability to independently acquire necessary skills and excel without formal guidance. - • Promoted for exceptional performance and agile leadership within only 2 months of hire. - • Transitioned the office from traditional paper systems to streamlined electronic records, raising efficiency and patient satisfaction via integrated digital portals.
- • Boosted new client referrals and expanded patient care options by initiating strategic professional partnerships with specialized chiropractic providers. - • Developed and implemented innovative scheduling systems for complex medical student rotations, surgeries, and patient appointments, effectively navigating intricate scenarios.
American InterContinental UniversityAdmissions Advisor
May. 2015 - Dec. 2015Schaumburg, IL- • Broke Previous enrollment records by registering 5 students in one day.
- • Surpassed assigned quota sales targets by implementing a disciplined, innovative approach to strategic cold-calling and exceptional communication skills.
Pooh-Bah Enterprises, Inc.Senior Client Relations Specialist
Jan. 2009Chicago, IL & Las Vegas, NV- • Drove repeat business and profitability by leveraging empathetic engagement and establishing genuine interactions that fostered client trust and long-term loyalty.
- • Designed and executed unique promotional campaigns that delivered measurable results while managing teams with frequently changing members, emphasizing performance excellence.
- • Applied advanced listening skills to identify client perceptions using data, guiding interactions from initial approach through successful sales closure.
- • Excelled at engaging clients across diverse backgrounds by maintaining comprehensive knowledge on various topics, ensuring conversations remained authentic and relevant.
- • Analyzed global trends to select optimal actions independently or as a team.
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