Expeditors InternationalAOG Agent
Jan. 2008 - Jan. 2012Drove client account management strategies and shipping operations in Domestic & International Cargo Service, airfreight and truck freight, shipment planning, documentation, dispatching, tracking shipments, obtaining proofs of delivery, and rating deliveries. Assisted with drayage quotes for both internal and external customers, performed assessment training for customers and created SOP for new and existing customers to foster business synergy and mutual understanding.