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Network Power<100 people
Roles
๐งโ๐ผ100%
C-level Executive
๐ฐ50%
Investor & VC
๐ฅ50%
Startup Founder
Geos
๐ง๐ท50%
Brazil
๐ต๐ญ50%
Philippines
Work Background
Prosper FlowFounder
Sep. 2022California, United States
ThreoDirector Of Operations
Jul. 2020Portland, Oregon, United States
ThreoDirector Of Sales Marketing
Jul. 2019 - Jul. 2020Portland, Oregon Area
Self-employedCustomer Service Account Representative
Oct. 2014 - Feb. 2020United States
LinkUp SecurityRegional Sales Manager
Mar. 2018 - Dec. 2018San Francisco Bay AreaIn charge of managing a team of work from home agents as well as call center agents, customizing our Insightly CRM to fit our needs. I ensured that the data being captured as well as the information being updated was correct. I also monitor and provide feedback to agents that were cold calling throughout the 50 states to ensure that their call quality always improved. I created a customized automated workflow to assign tasks and send emails to go out depending on the data being captured by the agents to help with marketing our services. Using our VoIP system I generate automated reports on the call volume of each agent and monitored their work activity of each agent. I was in charge of keeping the agent's scripts updated based on the successful calls made to give them ideas on how they can improve their call flow. I would also motivate my team by having early meetings to talk about the issues and objections that they would run into to create rebuttals and strategies to set the appointment.