Isabella Villella - Account Executive, Leagas Delaney

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Work Background

Leagas Delaney ItaliaAccount Executive

May. 2022Milano, Lombardia, Italia- Management of projects and creative campaigns (social media, digital, ATL, BTL) working with internal creative department. - Management of the relationship with client and prospective clients. - Developed newsletter campaigns to gain new possible clients using Mailchimp. - Project management. - Customer engagement and communication. - Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers. - Collaborated with various departments to achieve client vision and marketing objectives. Resolved customer complaints by offering creative solutions and incentives. - Studied and researched the competitive landscape. - Greeted and assisted customers to foster positive experiences. - Identified customer needs by asking questions and advising on best solutions. Main Clients: ING Bank Farina Madre Iren Luce Gas e Servizi

DDBJunior Account Executive

Jul. 2020 - Jun. 2022Milano, Lombardia, Italia-Working as an intermediary role between Volkswagen Group Italy and creative and strategy departments by clearly communicating the advertising project's objectives, strategy, timing, execution, developments and delivery. • Main Brands: SEAT & CUPRA, Bennet (GDO), Iliad • Managing the entire campaign cycle from client's brief to on-air/online • Analyzing brands’ competitors marketing activities and reporting in competitive analysis while showing Italian automotive market trends • Follow up with clients regularly to ensure needs are being met and identify opportunities. • Assisting on daily basis account managers and digital project manager • Adaptation SEAT and CUPRA central creativities for nationwide campaigns and dealer use, taking into account the Italian market's particular communication needs and legal requirements. - Following creation of Bennet’s promotional flyers from scratches

Foot Locker EuropeSales Assistant

Dec. 2017 - Dec. 2018Bergamo Area, Italy

Expedition AmericaInternational Volunteer

Jul. 2017 - Aug. 2017Santa Barbara, California, Stati UnitiVolunteership experience in the United States Costumer service and engagment skills. Online communication and advertising through social media

Art & Entertainment SwissAnimatore

Aug. 2015 - Aug. 2015EgittoAnimatrice miniclub presso Villaggio Veraclub a Marsa Matrouh

4FUN EntertainmentAnimatore

Jun. 2014 - Sep. 2014Bodrum, TurchiaLavoravo presso il miniclub di un villaggio turistico nella località balneare di Bodrum, in Turchia. Il nome dell'hotel è Latanya Beach Resort