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Work Background
FM Audio VideoOperations Manager
Oct. 2023 - Mar. 2024Brantford, Ontario, Canada
Prime Initiatives LtdSnr. Project Manager/Scrum Master
Sep. 2019 - Apr. 2023Abuja, Federal Capital Territory, NigeriaFacilitated strategic meetings and collaborated with management and departmental heads during annual retreats to discuss annual projections, budgets, and organizational strategy.
Delivered direction and coaching to the team to adopt agile practises.
Supported team to adopt Agile mindset and practices, self-organization, collaboration, and continuous improvement.
Led a cross-functional team of strategic marketing and product managers, successfully growing the company portfolio from $80,000 to $2 million in just 8 years.
Coached multiple agile delivery and program management teams, driving agile and scrum maturity through periodic assessments and improvements in practices, skills, and behavior.
led sprint planning, daily stand-up, sprint reviews, retrospectives, and product backlog refinement while ensuring full team engagement.
Implemented an effective aftersales service and monitoring unit, resulting in a significant increase in customer retention by an average of 31% annually.
Oversaw a portfolio of over 200 smart homes and home automation customisation projects, providing support to teams, reporting progress, and ensuring positive outcomes for key stakeholders.
Facilitated the removal of departmental impediments and other planning and collaboration issues.
Worked with product manager to ensure effective backlog grooming prioritization.
Prime Initiatives LtdProject Manager/Marketing Manager
Sep. 2015 - Sep. 2019Abuja, Federal Capital Territory, NigeriaDeveloped effective project plans and identified necessary resources for planning, directing, and meeting project and marketing schedules.
Prioritized and sequenced marketing activities to help for easy coordination and control; and to drive business outcomes.
Supervised the execution of an ABM strategy to attract and engage MQLs before conversion to SQLs.
Tracked and monitored digital marketing metrics for adjustment of marketing campaigns and for informed decision-making on successes of marketing strategies.
Successfully managed a diverse portfolio of over 60 IT and smart home projects, overseeing the entire project lifecycle from initiation to commissioning.
Implemented robust project management practices, including budget management and performance monitoring, both on-site and off-site.
Consistently achieved project deadlines by effectively coordinating with contractors and ensuring optimal performance in 98% of projects.
Prime Initiatives LtdProject Supervisor
Jun. 2011 - Sep. 2015Abuja, Federal Capital Territory, Nigeria• Maintained tight control over project budgets and timelines, ensuring teams stayed on track and achieved schedule targets.
• Collaborated closely with a diverse team of 67 project members across 12 projects, swiftly identifying and resolving issues.
• Adapted project plans to accommodate changing targets, staffing adjustments, and operational requirements.
• Streamlined communication by delivering regular updates to 36 stakeholders through a quarterly newsletter.
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