Hollie Daines-Grey

Customer Experience Leader @Self Employed Consultant

Artist ManagementCustomer Success ManagerPartnerAssociate PartnerEngagement ManagerAssociateCustomer ResearcherAdvisorPartnerships ManagerEntertainmentConsultingSales & BizDev

Hollie Daines-Grey is a dedicated Customer Experience Lead, Journey designer and Process improvement specialist . She is committed to improving customer satisfaction and loyalty through strategic planning and execution of customer experience initiatives. Hollie showcases exceptional skills in customer relationship management, project management, process and continuous improvement and data and analytics based change. Her experience includes analyzing customer feedback, developing customer experience strategies, and implementing improvements to drive customer engagement and retention. She is known for her ability to collaborate with cross-functional teams and her commitment to delivering superior customer service. With 10+ years experience in multi-industry disciplines , she’s finally going it alone.

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