Hind Nezzaghy - HRD & Business Sports Operations Lead, Al jazira

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🔥100%

Startup Founder

💸50%

Marketing

👍50%

Sales & BizDev

Geos

🇦🇪50%

United Arab Emirates

🇬🇧50%

United Kingdom

Work Background

Al Jazira Sports & Cultural ClubHead of Academy Football Operations

Mar. 2023 - Sep. 2023Abu Dhabi Emirate, United Arab Emirates- Lead on all Football Academy Operations aspects off the pitch - e.g. Budget, Education, Operations, Regulatory issues, Staffing, Safeguarding, etc. - Ensuring that all Business' Sports Operations are run effectively and to the highest standards, promoting the Academy culture and creating an elite environment for the development of young players, in line with the requirements of UAE national bodies, Club policies and procedures. - Responsible & oversee the Academy’s Operational Budget and manage the day to day expenditure (Staff, Facilities, Kitchen, Transport, Kit & Football equipment, Medical....)

Al Jazira Sports & Cultural ClubHead of Business Sports Operations- Procurement, Sports services and licencing

Oct. 2021 - Sep. 2023Abu Dhabi, United Arab Emirates- Build a best-in-class operational organisation/ team bringing increased efficiency, visibility, quality, customer service, compliance and predictability of service delivery, systems and processes. - Define the role and responsibilities, recruit, manage, and measure KPIs of the team members to deliver the key objectives. - Implement internal controls and risk management strategies – ensures the integrity of operational delivery through implementing appropriate policies, procedures and systems, in accordance with required health & safety, regulatory and other risk management principles. - Accountable for customer satisfaction in terms of service and value for all match day and associated support services. - Work in collaboration with the Club’s other functional areas to ensure effective delivery of all aspects of the operational plan. - Provide operational leadership and business acumen to all areas of the Group and working cross functionally as a strong business partner to the Group CFO - Ensure the team delivers the highest standard of departmental, cross-departmental and cross club teamwork and customer service. - Ensure optimal deployment of resources to achieve business goals.

Al Jazira Sports & Cultural ClubGroup HR & Admin Director at Al Jazira Sports Club

May. 2020 - Sep. 2023United Arab Emirates• Develop and maintain the vision for the digital workforce experience across Al Jazira Holding • In partnership with the Executive Leadership, identify and define the mindset, people, process and technology initiatives required to make the People, culture and vision for digital workforce experience a reality • Build & maintain the integrated roadmap for all Digital initiatives (ERP, Internal portal…); consider cost, resources, impact and urgency to bring the most value possible to the organisation • Lead highly cross-functional initiative teams and direct reports to executive Strategic Roadmap initiatives by designing and delivering people capabilities in conjunction governance framework and business processes. Responsible for strong leadership, communication and partnership to move the team and project forward with momentum • In partnership with other Operations and functional teams, continuously identify opportunities to improve Organisational Optimisation capabilities and lead the organisation restructuring project • Led he club’s COVID-19 committee, creating the Return to Training protocols with other club staff at each return stage, and responsibility for the testing programme as per EFL guidelines • Strong executive communication and ability to translate vision, findings and recommendations to senior leadership (EMT, GCEO, NRC and Excom) to gain alignment, affect change and influence long term strategies • Work with the Director of Sporting Football on developing the structure of the first team football staff, being primary liaison as HR Lead

Al Forsan International Sports ResortSenior Human Capital Consultant

Jun. 2019 - Apr. 2020Abu Dhabi, United Arab EmiratesAl Forsan Holding is a developer of a new neighborhood complete with upscale retail outlets, dining venues, world class international Sport facilities, residential areas and Leisure destination (Al Forsan Marriott ) • The main objective of this mission is to advise and support the leadership team to review and revise the current company HR policies, practices and to revise and update the respective HR Manual accordingly, with user friendly human resources management and the development of HR forms, templates and procedures, to meet the needs of a world class organization.

PwC Middle EastSenior Human Capital Leader

Jan. 2017 - Feb. 2019United Arab EmiratesA true team player who is willing to work hard to build strong and productive relationships at all levels within the Business Unit, Line of Service and wider firm. -Dedicated point of contact for all Human Capital Operations issues in the UAE offices or SSC. - Proactively identify issues and ensure the HC Ops team is ensure a service delivery directly or indirectly through the relevant channel - Provide the business conscience into HC to ensure interventions align, support and help to deliver business strategy - Oversee and be accountable for the execution of People initiatives, policies, process, solutions, tools and frameworks through HC Operations - Provide guidance, coaching, empowerment and development opportunities for the HC Operations team - Comfortable in a complex and challenging environment and able to move effortlessly between strategic topics, data and analytical activities, and day-to-day HC activities. - Work with the People Partner, Talent & Development team, and Diversity & Inclusion team to drive and influence the BU in line with the firm wide talent management strategy, embed the focus of mobility and diversity as key aspects of the talent management agenda - Act as a trusted advisor in career progression and people related matters as well as act as main point of contact for any performance related activities to ensure consistency and alignment - Conduct training sessions to both, appraisers and appraisees to ensure transparency of the process and high-quality assessment write ups - Manage and lead Director Panels - entire project start to end - communication, liaising with partners, nominees, panelists and reporting to People Leadership Team (PLT)

Takeda PharmaceuticalsRegional Head of HR & Talent Acquisition

Jun. 2013 - Dec. 2016United Arab EmiratesHead of the HR function looking after employees across different regional locations (Gulf, Levant,Maghreb, Iran and Iraq). Engaging and Partnering with business leaders to deliver HR services, aligning the people strategy to the business needs and ensuring a performance driven great place to work environment. Key accomplishments as of today : - Spearheaded the regional talent role and successfully delivered on all the people needs for current and future Takeda growth. - Effectively managed all learning and development initiatives, programs, performance management, talent reviews and succession planning activities for allocated clusters - Drove Talent Acquisition and On-boarding activities for the regional META office, ensuring a smooth transition process for all new employees. - Led the delivery of the Career Pathway project which contributed to the strategic target to become the Best employer within the industry - Developed and managed a comprehensive performance management system instilling a “performance culture” across the organisation. - Facilitated the completion of a 5 year’ manpower budgeting exercise to support the business in the rationalization of HR related employment costs.

Musanada Abu Dhabi General Services CompanySenior HR Advisor

Apr. 2012 - Jun. 2013AbudhabiMy role as Senior HR Advisory was to provide consulting services, partner with the local HR team and business leaders to drive talent management, development & localization strategies. Through this mission, I have : - Successfully led the HR transformation for assigned projects (integrated technical competencies within the HR framework, designed the work organisation by job position and defined the HR scorecard) in collaboration with the Strategy Management function; - Re-engineered the existing Compensation & Benefit system and designed a market-employees oriented Total Reward framework. - Defined, delivered and administered the company employee engagement and effectiveness survey and piloted the action plan.

Moroccan TouchOwner

Jan. 2011 - Jun. 2019Dubai- UAEThe concept Moroccan Fashion Touch was born of a genuine desire to wardrobe myself, in some how little special, that looks and that is in harmony with my philosophy of life, free of all borders, this line of ready-to-wear is subtle blend of Oriental custom and dynamics from which to view women today. It is in this sense that I approached Mrs Hanane Berrada Imani, creator of the brand Moroccan Touch , to develop the concept in Middle east. This concept consists of three lines: a line Homewear, based on well-being, a beachwear line for holidays and a line for the evening sublime femininity. In addition Moroccan Fashion touch, offers a large range of moroccan home decor and special culinary products the whole add on with a real moroccan fashion touch- .

Barclays BankHR Projects Manager & Head of Rewards for East/West Africa and Egypt

Nov. 2009 - Apr. 2012DubaiDesigned, developed and rolled out Barclays Africa Strategy for Performance, Rewards & HR Excellence Key Achievements : - Reviewed, developed and managed compensation programs & performance systems across all emerging markets to ensure fairness & consistency. - Piloted the new organisational design architecture across the region and successfully implemented the new system - Leveraged and deployed comprehensive learning solutions and training development activities to meet the needs of the Career Management framework. - Created mechanisms and conducted workshop sessions leading to an increase awareness of employee strengths. - Produced comprehensive policy documents for reference across African countries to improve understanding for the internal HR customers. - Effectively implemented a full Employment cost review for the country management team. - Buitd and managed Executive Performance Management and Measurement Systems for the C-suite executives - Managed performance systems, career development/movement and bonus plans for international secondees

NakheelHead of Rewards & HR Governance

Feb. 2008 - Nov. 2009Dubai, United Arab Emirates- Developed a comprehensive Total Reward Philosophy and HR Governance Framework to support the Nakheel growth Strategy. - Prepared the HR due diligence prior to company mergers and ensured process harmonization. - Designed and implemented a simplified Balanced Score Card approach and personally designed all leadership score cards. - Designed and rolled out HR KPIs and quarterly dashboards for all the business areas Designed and rolled out HR Budget Planning tool to support comprehensive HR budget planning for the next 5 years - Customized and implemented an HRIS system across the region (Oracle). - Designed and implemented the redundancy process and evaluated the projected cost savings and redundancy costs. - Prepared and planned a Salary Review by “Reverse” to align current salaries with new Market reality post real estate crisis.

Hewlett Packard EnterpriseRegional Total Rewards Manager- MEMA region (Middle-East, Mediterranean and Africa cluster)

Dec. 2005 - Jan. 2008Dubai, United Arab Emirates- As an internal Reward Consultant led the ’end-to-end’ responsibility of all Total Rewards programs across teh MEMA region ( - Implemented global rewards programs in accordance of local legal requirements and cultural considerations - Set up salary structures & defined a competitive Benefits package within countries & emerging markets. - Leveraged superior knowledge across HR functions to consult with leaders and provided guidance on highly complex HR programs. - Prepared the HR due diligence prior to ATOS Origin merger & acquisition (2008), ensured process harmonization and implementation.

Unilever MaghrebHR Specialist ( UK- London Headquarter )

Jan. 2004 - Sep. 2004London, United KingdomDuring my short term assignment in Unilever Headquarter, i was given the responsibility to : - Assist the center of HR expertise team to develop international Compensation Programs, - Run the annual HR talent planning - Contribute to the development of a Coaching module for emerging countries that i was responsible to roll out once by to my home location

Unilever MaghrebRegional HR Specialist (Morocco, Tunisia and Algeria)

Sep. 2000 - Aug. 2005Casablanca Prefecture, MoroccoKey achievements : - Set up and Led the Remuneration, Performance, HRIS and Learning programs within the Maghreb sub cluster - Conducted annual Remuneration Survey & Led to set up the C&B strategy for each country. - Developed Performance Development tools and system & rolled out through awareness sessions - Led the company annual HR Planning- Talent framework (Personal Devlpt Plan, High Potential list, Succession Plan…) - Built the annual training plan according to the annual performance assessment outcomes. - Defined and deploy evolving company's HR Policies and processes.

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