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Work Background
Chief Operations Officer
Tawasol Integrated Telecommunication LLCChief Operations Officer
Apr. 2023Muscat, Masqaţ, Oman · On-site
Director Of Operations
Tawasol Integrated Telecommunication LLCDirector Of Operations
Sep. 2020 - Apr. 2023Muscat, Masqaţ, Oman* Assists upper management in setting goals that promote company growth * Oversees daily activity of the team * Prepares budgets, schedules, and other organizational reports as needed * Provides advice and guidance to other employees * Manages team workloads in order to meet goals and deadlines * Develops plans to increase efficiency and reduce costs * Improves existing systems and policies * Ensures customer requirements are met in a timely manner * Promotes and enforces safety in the workplace * Manages stock and inventory * Identifies improvement areas and plans and implements systems to boost company effectiveness * Manages internal and external service suppliers * Executes plans designed to meet company goals by changing policies and coaching employees
Operations Manager
Tawasol Integrated Telecommunication LLCOperations Manager
Jan. 2018 - Sep. 2020Sultanate of Oman• Communicate IBS team budget, milestones and deliverables to project management and implement plans to accomplish the milestones within budget, as required. •Understands the company's reputation and ensures to retain that image by continually enhancing the organisation’s performance. •Discusses and consults with other managers on latest business trends with a view to introduce innovative products or services in future. •Determines sales targets and ensures they are successfully achieved by the sales personnel. * Define and implement a structured way of handling opportunities – first client meeting / solution pitch / RFP response / RFI response / presentation etc. * Take lead / participate in opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions * Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc.
Business Development Manager
TIT SolutionsBusiness Development Manager
Feb. 2017 - Dec. 2017Oman - Muscat *Develop a growth strategy focused both on financial gain and customer satisfaction. *Conduct research to identify new markets and customer needs. *Arrange business meetings with prospective clients. *Promote the company’s products/services addressing or predicting clients’ objectives. *Prepare sales contracts ensuring adherence to law-established rules and guidelines. *Keep records of sales, revenue, invoices etc. *Provide trustworthy feedback and after-sales support. *Build long-term relationships with new and existing customers. *Develop entry level staff into valuable salespeople.
Business Development Manager / Product Manager
Waseela - Integrated ICT Solutions & ServicesBusiness Development Manager / Product Manager
Apr. 2014 - Jan. 2015UAE - Dubai•Handles Product managing and Sales responsibilities for Airspan LTE solution for enterprise, public safety and oil & gas. •Handles Product managing and Sales responsibilities for RFID and RTLS solutions for enterprise, public safety and oil & gas. •Prospects for target clients for an increased business growth. •Analyses and plans innovative strategies of selling. •Endeavors to build healthy bonds with new clients. •Determines sales targets and ensures they are successfully achieved by the sales personnel. •Identifies new opportunities for sales campaigns that can lead to increased sales. •Discusses and consults with other managers on latest business trends with a view to introduce innovative products or services in future. •Understands the company's reputation and ensures to retain that image by continually enhancing the organisation’s performance.
RF Planning & Optimization  Project Manager
Waseela for Technology ConsultationsRF Planning & Optimization Project Manager
Sep. 2012 - Mar. 2014Sultanate of Oman• Communicate RF team budget, milestones and deliverables to project management and implement plans to accomplish the milestones within budget, as required. • Generate test plans, procedures, and work instructions by define processes and procedures for RF engineering tasks as customer requirements. • Responsible for communication and interface with customer to explain optimization strategy and plan, and the way to solve radio network main problems and critical issues. • Responsible for radio network team management, development and improvement of the team skills through training. • Delegate team tasks as needed and facilitate on-going evaluation of the team. • Handling, supervising and reporting for all the technical related issues (Tickets, KPI test… etc). • Support of leasing/zoning teams and ensure that plans are entered into the standardized format and updated daily. It is satisfactory to the customer. • Suggests area for improvement internal processes along with possible solutions. • Seeks and participates in analyze results of performance audit campaigns to further optimize the RAN performance to exceed minimum acceptable KPIs value and try to meet target KPIs values. • Analyze and troubleshoot the difficult and important cases for missing neighbors, call drops, call fails, coverage holes, overshooting, interference, low throughput, high latency, handover failures, capacity etc. • Monitoring networks performance after integration or modifications through drive test results and network statistics and escalating the problems to the customer with recommending changes for fixing those problems. • Responsible for making radio network optimization strategy and plan for a long-term radio network optimization activity. • Perform and produce optimization of VIP areas and hot spots to improve networks performance, coverage and traffic.
RF Optimization Engineer
waseelaRF Optimization Engineer
Jan. 2011 - Sep. 2012Saudi Arabia• Analyzing drive test data and optimizing them with post processing tools like TEMS and Genex and Actix. • Checking network KPI’s on daily basis (BSC & Cell Level). • Applying full optimization skills and actions to enhance network KPI’s using available tools. • Implementing BSC and LAC Designs. • Spectrum analyzer usage for find any external interference.
Pre-Sales Lead
NasmaPre-Sales Lead
Feb. 2015 - Jan. 2017Sultanate of Oman* Define and implement a structured way of handling opportunities – first client meeting / solution pitch / RFP response / RFI response / presentation etc. * Work with sales team to identify pipeline and plan activities on a weekly basis * Take lead / participate in opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions * Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc. * Responsible for staying on competitive analyses and understanding differentiation between the company and its competitors * Responsible for preparing for meetings and understanding differentiation between the company and its competitors * Develop product centric selling strategies * Monitoring and managing the technical pre-sales environments * Developing and generating the sales and related reports for analysis
Telecommunications Engineer
HuaweiTelecommunications Engineer
May. 2010 - Dec. 2010Jordan• Checking network KPI’s on daily basis (BSC & Cell Level). • Applying full optimization skills and actions to enhance network KPI’s using available tools. • Implementing BSC and LAC Designs. • Network planning which includes frequency planning, site survey to solve coverage, capacity and quality problems. • Analyzing drive test data and optimizing them with post processing tools like TEMS and Actix.
RF Optimization Engineer (Wi-MAX )
UmniahRF Optimization Engineer (Wi-MAX )
Sep. 2008 - Apr. 2010Jordan• Checking network KPI’s on daily basis (BSC & Cell Level). • Applying full optimization skills and actions to enhance network KPI’s using available tools. • Implementing BSC and LAC Designs. • Network planning which includes frequency planning, site survey to solve coverage, capacity and quality problems. • Monitoring network using PRTG & MRTG applications. • Troubleshooting BTS’s failure and alarms. • Install and configure BTS’s equipment. • Optimizing current BTS’s to improve network performance according to traffic or frequency issues • Drive Test for current and new BTS’s. • Planning for new network 16e.
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