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Work Background
Amplify ElectricalAdministrative Manager
Nov. 2022Auckland, New Zealand• Oversee all aspects of accounting for a full-service electrical company operating predominantly on residential and commercial development projects;
• Assisting the Managing Director with day-to-day operations and processes including project budget and timeline management, financial forecasting and analysis, and change management;
• Leadership and strategic planning reporting to the owner, with responsibility for Finance/Accounting, IT, Sales, HR, and general administrative tasks;
• Health and Safety;
• Significantly improved project tracking through the implementation of Workflow Max.
• Lead: Tender submissions and quoting;
• Human resource and talent acquisition management.
Terra ConsultantsSenior Operations Coordinator
Nov. 2021 - Nov. 2022• Responsible for Business Operations functions across the Terra Group of companies. Including, but not limited to: Marketing, Talent Acquisition, Resource Utilisation, H&S, IT (12D Synergy, Workflow Max & ABTRAC), and other specialist inputs across the group to manage contractual performance; • Tender lead for the procurement of new business;
• Solves complex problems in relation to the business; • Work closely with the Director, Group General Manager, and Group Finance Manager with the development of processes, trending analysis, and various requests for support or action;
• Responsible for research and development and monthly Performance Evaluation Presentations to Senior Management Team;
• Collaborate with finance and accounting on monthly revenue recognition, quarterly forecasting and annual budgeting;
• Meet department goals and objectives;
• Interact extensively with customers, clients, and external stakeholders and assist in the identification of Client/Customer needs;
• Review and compile operational data or information; prepare and distribute reports on operational status;
• Confers with managers to obtain data required for planning activities, such as new commitments, the status of work in progress, and problems encountered;
• Provide input on the development and implementation of organisational policies, practices, procedure as requested;
• Recommends measures to improve methods, performance, and quality of products or services, and suggests changes in working conditions to increase efficiency;
• Provide technical and functional support to all functions of the Terra Group;
• Oversee marketing and PR for the Terra Group to create high-quality content and raise awareness of the brand within the industry, this includes managing the annual marketing budget; • Complete detailed market research, developed unique marketing plans, and monitored program effectiveness/metrics;
• Manage brand identity, digital marketing content and strategies.
Terra Construction Construction Project Coordinator
Jan. 2018 - Dec. 2021Auckland, New Zealand• Worked closely with the developer: Mark Kearney on special projects;
• Coordinated a diverse team of consultants, Architects and Engineers from all disciplines while influencing a multitude of stakeholders;
• Managed construction labours and subcontractors consulting with procurement professionals for delivery of materials and equipment;
• Achieved completion of work packages on time in estimated budget; • Responsible for identifying and managing risks, administering the contract and monitoring performance, ensuring KPIs were met; • The main interface between operations and construction, targeting minimal disturbance while still achieving critical milestones; • Health and Safety Manager;
• Performed document evaluation and verification process according to loss mitigation procedures and rules to complete on-site building inspections. • Ensured quality management plan in adherence to building legislation and standards of performance and quality;
• Upon completion of construction phase, prepared the BC/224C documentation (including certification) and lodged the application with Council;
• Coordinated the documentation as part of this application which included: > Ensuring the details in the approved resource consent conditions have been submitted and met; > Registered Surveyor Certified As-Built plans of complete works; > Collating subcontractors documentation in a timely manner and prepare the Auckland Council Section 224c application for certification; > Manage any requests post-lodgement in a timely manner so that 224c is granted in a timely manner
Terra ConsultantsAdministrative Manager
May. 2017 - Nov. 2021Auckland, New Zealand• Built and led the administrative operations team at Auckland Head Office;
• Responsible for the general running of the office; • Redefined Terra’s brand identity and re-designed website to correlate with data obtained by the marketing team. On Linkedin, we have seen the highest engagement metrics amongst our competitors and an increase to over 4500 followers; • Built scalable HR and operational infrastructure from the group up, including onboarding program, accreditation for immigration, policy writing and implementation, higher-scholarship programmes, establishment of social club, the diversity agenda, becoming key partners with NZ Planning Institute, Engineering NZ, led the move to a digital document management system (12D Synergy), obtaining Site Wise Green and Gold status through the establishment of a new H&S system;
• Lead: Tender Submissions;
• Led marketing and communications. Including, but not limited to: Design, social media and content creation, website design and updates, organise company’s attendance and exhibition at trade shows and conferences, POS/Multi-media advertisement placement, sponsorship and internship programs; • Health and Safety: Site Safe Representative (Construction & Engineering);
• Quality assurance (including fee proposals, terms of engagements, and other external content);
• Contract management (including budgeting);
• Change Management: Operations, HR & Recruitment;
• Forward work and strategy meetings with Senior Management;
• Maintain Managing Director’s complex calendar: vetting, prioritizing and providing recommendations;
• Responsible for personnel matters such as leadership, workforce planning, and guidance/coaching of staff to ensure that business objectives and client requirements are met;
• Analyse monthly data figures via our media pages and google analytics and put all the information into comprehensive reports demonstrating the effectiveness of campaigns, content, projects, performance and paid advertisement.
TalentoGeneral Manager
Jul. 2013 - Apr. 2017Ponsonby, Auckland• Responsible for the general running of the office and its staff; • Responsible for all forms of incoming communications, including high-volume calls and emails from casting, talent, and other industry professionals; • Contract & Project Management;
• Developed, created, and maintained all social media marketing for the agency; • Responsible for talent acquisition; • Negotiated on behalf of talent and the agency to ensure the most desirable contract and pay rates optimizing agency profits; • Supervised and managed over 800 individuals for various ongoing projects, including actors, presenters, voice-over artists, models and entertainers in NZ Media Industry (including training, workshops and preparation);
• Worked directly with casting directors, creative agencies and producers to fill roles for commercials, print work and film.
Market Pulse InternationalNew Zealand Operational Coordinator
Sep. 2012 - Jul. 2013New Zealand• Project and operational management (including budget management and reporting)
• Change management and recommendations for future programmes
• Social media manager: Initiated social media marketing forward plan
• Recruitment & Talent Management: 2500+ staff across NZ and Australia
CrossmarkDisney and Planet Fun Merchandiser and Representative
Jul. 2008 - Feb. 2009Auckland, New Zealand• Ensuring flawless and creative retail execution of headquarter sales and merchandising plans (retail execution plan) with various retailers; • Prioritise and time manage store call coverage over the month; • Reported daily activities using tablets, submitting upon completion of each day.
WhitcoullsSupervisor
Oct. 2007 - Jun. 2012
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