Glen Hance - Talent Acquisition Specialist, SEIU 775 Benefits Group

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Work Background

SEIU 775 Benefits GroupTalent Acquisition Specialist

Mar. 2021Greater Seattle Area

SafeSplash Swim SchoolsRegional Manager

May. 2015 - Mar. 2021Mill Creek, Washington- Built and managed ATS funnel across 9 locations, increasing applicant pool from 2 to 25-30 applicants per month for entry-level to middle management. - Maintained applicant to hire conversion percent of 18% during off-season and 33% during peak-season - Created association wide best practices highlighting recruiting, hiring, onboarding and continuing training for employees. - Directly managed 50 employees including entry-level, supervisors and middle management. - Generated content through email newsletter and social media management including facebook business page leading to an increase in customer engagement. - Created a predictive model which used class occupancy and revenue inputs to generate recommended staffing needs. - Prevented employee burnout by diversifying their scope of practice. Employees were encouraged to participate cross functionally in aquatics management, marketing, event coordinating etc. - Implemented different communication tools based on the separate needs of managers and employees.

YMCA of Greater SeattleDirector of Aquatics

Apr. 2013 - May. 2015Seattle, Washington, United States- Managed full cycle recruiting funnel: screening, interviewing, and onboarding 75-100 employees during 2 month period to rebuild aquatic facility staffing - Led beta full cycle recruiting system using ADP's onboarding portal and ZipRecruiter's ATS resulting in higher conversion to hire and increased longevity with hired staff. - Collaborated with city officials to negotiate a Private-Public property share for multiple contracts - Mentored managers in personal development and growth of their junior employees, emphasizing team leadership and career building skills with our Head Lifeguard in Training program. - Prioritized continuing education in fiscal management, leadership, people management and mediation - Strategized program development with peers