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Work Background
Symphony HealthSenior Account Services Manager
Feb. 2022 - Jun. 2024Blue Bell, Pennsylvania, United States¤ Coordinates value-driven (regular and ad-hoc) reporting activities to support company’s top clientele, resulting in 25% increase in year-on-year revenues or $3.0M net new business. ¤ Conducts timely and insightful research to answer questions regarding deliverables, e.g., trend breaks, data validation, etc.; provides client tool training and deliverable management activities for the company’s products and services, resulting in 4.5/5 client stakeholder ratings. ¤ Develops client relationship and understanding of client business and product installations to identify new service needs. ¤ Plans service delivery and drives use of proactive service and support mechanisms, leading to a 20% reduction in client downtime and costs.
Accurate DiagnosticAccount Services Manager
May. 2021 - Feb. 2022South Plainfield, New Jersey, United States¤ Managed company’s top-tier book of business, representing 70% of total revenue. ¤ Performed detailed analysis of Payer trends, as aid in planning billing reconciliation strategy, resulting in 90% rate of collection payments from commercial and government payers. ¤ Analyzed lab and phlebotomy services delivery performance and recommended streamlining and re-alignment of territories, leading to 97% Client overall satisfaction rating. ¤ Effective goal management and performance tracking resulting in 92% overall KPI rating.
Galt PharmaceuticalsPharmaceutical Sales Specialist
Nov. 2019 - May. 2021Freehold, New Jersey¤ Conducted detailed analysis of Sleep Medicine/Neurology/Psychiatry market in assigned territory that enabled Product Launch strategy concept, leading to 137% FY sales achievement (Rank # 1 of 60). ¤ Analyzed product performance in assigned territories; developed and implemented Managed Care pull through programs and strategies, resulting in a 50% increase in prior authorization approvals. ¤ Analyzed pharmacy pull through performance for competitive products, identified strategic partner pharmacies and trafficked prescriptions for promoted products to partner pharmacies resulting in sales turnaround operations for the territory.
U4 International Ltd.Sales and Business Development Manager
Feb. 2017 - Aug. 2017Auckland, New Zealand¤ Conducted primary research of free Wi-Fi usage among patients of HCP offices prior to its successful roll out as an advertising medium via sell-in to leading Primary Health Organizations (PHOs) and Urgent Care Clinics, creating a network of over 1,700 advertising sites with an average monthly traffic of 30,000 users. ¤ Closed contract between U4 and a leading pharmaceutical ad agency that generated USD1.4M annual revenues from ad agency's existing clients.
Crown Wide Holdings Inc. dba Pharma Market Data TrendsSales, Business & Product Development Consultant
Jul. 2015 - Jul. 2017Wan Chai, Hong Kong; Quezon City, Philippines¤ Co-architect of industry-disrupting prescription and off-take reporting tool, enabling small/mid-sized pharmaceutical distributors visibility into competitive subnational and national market trend
JG Pharma TradingDistributorship Business Owner
Dec. 2008 - Jan. 2017Region IVA - Calabarzon, Philippines¤ Utilized innovative coupon program as prescription monitoring tool, allowing detailed analysis of competitive trends, HCP targeting and sales incentive compensation plan enhancements, resulting in: o Average annual increase in revenues: 40% (small biz industry average 18%) o Average annual prescription growth: 28% (small biz industry average: 12%) o Average category market share: 4.8% (small biz industry average: 0.28%) ¤ Conducted competitive analysis of local Wound management market to aid in distribution contract negotiations and was awarded exclusive Philippine marketing rights to pioneering solution for Peri-operative and OTC Wound Care.
Marilz Pharmaceuticals Corp.Head, Sales and Marketing
Aug. 2006 - Dec. 2008Region IVA - Calabarzon, Philippines
Sanofi PasteurSenior Medical Representative
Oct. 1999 - Dec. 2001Western Visayas, Philippines
AbbottProfessional Medical Representative
Nov. 1997 - Oct. 1999Region VI - Western Visayas, Philippines
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