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Work Background
tcc globalGlobal Quality Director
Jan. 2023 - Jun. 2024Mandelieu-la-Napoule, Provence-Alpes-Côte d'Azur, France
tcc globalGlobal Quality Director
Oct. 2016 - Dec. 2022Hong KongLead the global quality programmes via the development of testing protocols for international markets and the delivery of quality system implementations
tcc globalRegional Quality Director, Asia Pacific
Sep. 2015 - Sep. 2016Hong Kong
Williams-Sonoma, Inc.Product Testing & Quality Assurance Director
Nov. 2014 - Aug. 2015Singapore• Recruited to aid in the building and growth of a world-class Singapore testing and quality assurance team. Quickly identified opportunities to improvement corrective actions and reduce cases of failure by performing root cause analysis.
• Oversaw the direct management of four quality managers in Singapore, as well as 250 indirect reports in Asia Pacific Quality departments.
Carrefour Global SourcingQuality & Production Division Manager Hardgoods & Houseware
Dec. 2011 - Nov. 2014SHANGHAI - CHINAGuided on-going audits of production sites; led regulatory compliance efforts for all assigned products. Controlled quality costs, inclusive of inspections, audits and qualifications. Continuously improved the supplier portfolio through performance monitoring and corrective action plans.
Product’s field:
DIY (hand & power tools), Toys, Stationery, Car Accessories, Indoor Furniture, Bathroom Accessories, Garden articles, Outdoor and Camping Furniture, Barbeques & Accessories, Bathroom Accessories,…
Organizational:
Supervise Quality Departments of Shanghai, Hong Kong, Vietnam & India offices (Team of 40 people)
Carrefour Global SourcingQuality & Production Division Manager Electronic Appliances, Toys & Stationery products
Jan. 2008 - Dec. 2011Responsibilities:
- Plan and monitor technical and social audits of the production sites, proposed by commercial teams during sourcing phase
- Lead the coordination and management of all aspects of Regulatory Compliance (i.e. RF, EMC & Safety) for small and big home appliances, audio, multimedia, video, IT products, toys and stationery products
- Control and monitor all inspection companies by setting-up annual Inspection company monitoring
- Supervise Quality Department of Hong Kong & Shenzhen offices (25 people including contractors):
Achievements:
- Follow 2500 products & 250 factories / year
- Improve quality of supplier portfolio by monitoring the performance and give correctives action plan to the suppliers
- Built strong key Quality indicators in order to improve Quality efficiency of the activity
Carrefour Global SourcingQuality Manager
Jul. 2004 - Dec. 2007Responsibilities:
- Lead the coordination and management of all aspects of Regulatory Compliance (i.e. RF, EMC & Safety) for small and big home appliances, audio, multimedia, video, IT products, DIY products and luminaries
- Maintain relation with EU market safeguards agencies to address and solve regulatory issues
- Provide guidance to other internal departments or suppliers to anticipate and solve regulatory issues
Achievements:
- About 300 new products certified in 2007 before their launch in Europe
- Improvement of third party labs partnership to ensure timely successful products launch
ELUZ CompanyQuality Manager
Jul. 2003 - Jul. 2004Croissy Beaubourg - FRANCEResponsibilities:
- Manage products certification of Toys, audio products and luminaries
- Maintain relation with E.U. market safeguards agencies to address and solve regulatory issues
Achievements:
- Built guidelines to Asian suppliers for better understanding and approach of European regulations to improve product quality
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITEDSafety Leader
Mar. 2001 - Jun. 2003FRANCEResponsibilities:
- Provide guidance to other internal departments (Mechanical and EE Depts.) or suppliers to anticipate and solve regulatory issues and follow all certifications on Telecom products
- Control and monitor product quality in mass production
Achievements:
- Share regulatory knowledge for better integration of normative constraint at design engineering level
Emitech GroupSenior Safety Leader
Jul. 1998 - Mar. 2001Angers - FranceResponsibilities:
- Perform tests according to European standards (IT, Audio/Video products)
- Improve lab technical skills procedures and testing facilities to get certification approval for COFRAC (French accreditation) and CB (International accreditation)
- Manage 2 engineers
Achievements:
- Get COFRAC (French accreditation) and CB certification approval through SEMKO for Emitech Atlantique’s lab
Emitech GroupSafety Testing Engineer
Mar. 1996 - Jul. 1998Montigny Le Bretonneux - FRANCEResponsibilities:
- Perform tests according to European standards (IT, Luminaries, and small appliances, Audio/Video products…)
Achievements:
- Improve testing process in order to facilitate lab’s recognitions to International certification
LCIE Bureau VeritasSafety Testing Engineer
Feb. 1993 - Mar. 1996Fontenay-aux-Roses - FRANCEResponsibilities:
- Perform tests according to European standards (IT, Audio/Video products, safety transformers…)
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