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Network Power<100 people
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💸100%
Marketing
🗿100%
HR
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Work Background
RWS GroupProgram Manager
Mar. 2024Cluj-Napoca, Cluj, Romania · Hybrid
RWS GroupSenior Project Manager
Jan. 2022 - Mar. 2024Cluj-Napoca, Cluj, Romania
Global LingoTeam Leader - Learning & Development and Tourism
May. 2019 - Jan. 2022Cluj County, Romania1. Manage the flow of day-to-day operations and be the escalation point for the team. 2. Develop a strategy the team will use to reach its goal as well as the individual team members goals and targets with the approval of the TIS Director.
3. Create reports to update the TIS Director on the team's progress and their assigned clients. This includes the profitability of each account and strategies.
4. Able to maintain and grow client relationships when the relationship has been compromised or is in potential peril. 5. Helping and participating in RFP’s for potential new business, this also includes looking for and developing potential new opportunities within an existing client. 6. Understand the business objectives and help meet department targets by ensuring the teams members are working efficiently and continue to further develop the repeat business
7. Supervise, train or guide team members by having weekly 1-2-1’s with the team members and providing effective feedback.
8. Managing an in-country team as well as an offshore team.
9. Monitor team members' participation to ensure the training they have been provided is being put into use, and also to see if any additional training is needed. 10. Be responsible for the annual review of any team member and setting SMART objectives and ensuring the team member is on track to meet the objectives set. 11. Provide support to team members in all areas of the business and continue to
further improve current processes that benefit the team internally and the client.
12. Interview potential new team members and ensure that a good candidate is chosen.
13. Responsible for ensuring any new team member is provided with support, training and guidance.
14. Mediate any interpersonal issues.
15. Inspire and motivate team members.
16. Utilize technology effectively.
17. Be knowledgeable about each team members job role.
Global LingoProject Manager
Oct. 2017 - May. 2019Cluj County, Romania1. Delivery of projects to client’s expectations achieving targeted levels of profitability
2. Compilation of estimates and proposals for approval, including notes section
3. Production of project schedules using Smartsheet and updating and maintenance where required.
4. Close financial monitoring and control of projects through budgets, invoicing and change orders. 5. Project planning and implementing best methodology and process.
• Risk assessment and strategic planning of activities to minimise potential issues.
6. Effective verbal/written communications with clients, Freelancers and internal team members
7. Adhering to Global Lingo project process including the use of Plunet, Handover forms, Status reports and MDS forms
8. Hosting and leading conference calls with clients and team members
9. Accurate filing and archiving of all project related materials
10. Monitoring and mentoring of any assigned Project Manager officer/Associates
11. Analysis of files using translation memory tools
12. Identification of project/process improvement opportunities and escalating to Team Lead.
13. Holding regular project meetings, documenting these and distributing minutes/actions to the team.
14. Maintenance and updating of invoicing information and ensuring timely and final invoicing
15. Assist in creating and/or reviewing any process documents where required.
Office DepotBusiness Written Communication Trainer
Dec. 2016 - Oct. 2017Cluj-Napoca-New employees attend this training in order for them to be able to write effective and professional e-mails -This course includes four learning modules that cover the following topics: -How to write an effective email -Writing minutes -Writing techniques -Writing quickly and effectively -Acquire a methodology for achieving the desired message in writing -Write effective emails easily -Write efficient summaries and reports -Identify essential information within meetings and prepare an appropriate summary or brief
Office DepotData Analyst for UK/IE
Jul. 2016 - Oct. 2017Cluj County, RomaniaResponsible for customer master data management, I ensure that all data is accurate in the local system and
other databases/systems used. I correspond with internal and external customers with information required to
organize, update and maintain local office.
I handle mails and calls, process data and provide reports and execute administrative tasks, according to
instructions.
I have very good knowledge of SAP program.
I also deliver trainings.
SC Tradalma SRLTranslator
Nov. 2015 - Jun. 2016Cluj County, RomaniaReading through original material and rewriting it in the target language, ensuring that the meaning of the source text is retained.
Using specialized dictionaries, thesauruses and reference books to find the closest equivalents for terminology and words used.
I have also made all the accounting for this company, and I took care of all the internal documents.
I also divided all the translations that entered for our office.
I have managed the team I was working with, giving them consultation in everything they needed.
Blitz ImobiliareAssistant Manager
May. 2015 - Nov. 2015Cluj County, Romania-Helping the new colleagues and guiding them in order to achieve the needed level of knowledge of a Real Estate Agent. -Online advertising on different websites
-Optimizing and creating AdWords campaigns
-Tracking results in Google Analytics
-SEO: meta keywords (research), meta title, meta description – both Romanian and English
-Texts back-end site: description of the company, services description, description of the products
-writing headlines, body copy and any required texts for client's websites
-Preparing every day or once a week a slideshow with all the thing they should learn for this position. Also, after the trial was complete, I prepared a test to see how much did they learn in that period.
-Beside the training, I also took care with for the real estate announcements from the website.
-online marketing (advertising), boost posts
-Recruitment assistant.
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