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Work Background
AirDNA
Support Specialist
May. 2023 - May. 2025
Barcelona, Catalonia, Spain
Customer support specialist offering platform demos, user experience research, disputes with stripe, chats, emails, phone calls.
Bumble
Social media specialist and Moderator
Sep. 2020 - Mar. 2023
Dublin, Ireland
Freelance moderator, providing social media customer service, moderation, meta business management, quality control, billing, technical support and digital copywriting.
Ima ESL
ESL Language Teacher
Apr. 2020 - Jan. 2022
Dublin, Ireland
ESL Language Teacher specifically for Japanese students. Providing online classes using both Japanese and English to achieve a better understanding of the English language.
Hostmaker
Guest Relations Consultant
Mar. 2019 - Apr. 2020
Lisbon, Portugal
Hostmaker is a tech-enabled full-service home rentals management company in the proptech category. Full time remote customer support specialist at a property management company based in London. Resolving all issues at the home for guests as well as owners. Working with different booking channels to provide the best support. Organising check-ins + check-outs, housekeeping, maintenance, and welcome wizards. Working for London offices.
TechReach
Content Writer
Jan. 2019 - Apr. 2019
Lisbon, Portugal
Part-Time Content writer providing articles for various gaming, business and technology websites on TechReach's behalf.
Alden english centre
English Language Teacher
Jun. 2017 - Mar. 2018
Da Nang City, Vietnam
Part time after school English teacher to Teenagers, creating lesson plans, activities, general curriculum incorporating the CLT method.
EIV International Education Inc
ESL Teacher
Jan. 2017 - Jan. 2018
Da Nang, Vietnam
Full-time ESL teacher for private and public schools such as Skyline, DCCP and one on one tutoring lessons. Ranging from the ages of 3-17. Conducting parent-teacher meetings and progress reports. Coming up with lesson plans, activities, general curriculum applying the CLT method.
Bunsen
Shift Supervisor
Feb. 2015 - Mar. 2017
Dublin, Ireland
Hospitality supervisor for a busy chain eatery in Dublin, Ireland.
Verve
Promotions Specialist
Feb. 2014 - Feb. 2015
Dublin, Ireland
Freelance Promotional and marketing work for events such as Electric Picnic music festival, Google corporate event, Dublin Fashion week , International cricket matches and other events. Promotional work, face painting & balloon making.
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