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Work Background
Al Ansari Financial ServicesProject Management Office (PMO) Manager
Apr. 2024Dubai, United Arab Emirates*Reporting directly to the CEO and his deputy* Fostering project execution culture. I define, maintain, and enhance the organization's project management standards, oversee project lifecycles, track progress, review deadlines, develop plans, analyze project metrics, allocate resources, and collaborate with head departments and project managers to ensure successful project completion within the acceptable standards.
Western UnionOperations Manager | MEPA
Jan. 2021 - Apr. 2024Dubai, United Arab EmiratesAs an Operation Manager, I provide executive team support to ensure company goals are met efficiently. With expertise in agile methodology, I develop software aligning with project timelines. I analyze proposals to enhance productivity and eliminate redundancy. Additionally, I aid in implementing department policies to meet procedural and legislative requirements while delivering cost-effective services. Accomplishments: ☑ Drove internal and external process improvements across multiple teams and functions, including reducing discrepancies and errors in the system and saving time and total annual cost. ☑ Planned and orchestrated work to ensure senior executives priorities are met, organizational goals are achieved, and revenues are gained and secured.
Western UnionSenior Specialist, Operations and Business Analysis | MEPA
May. 2018 - Jan. 2021Dubai, United Arab EmiratesAs a Senior Specialist, Operator, and Business Analyst, I specialize in leading due diligence checks for business partners, ensuring regulatory compliance and customer protection at Western Union. With a focus on identifying business needs and collaborating with stakeholders, I drive effective solution planning and implementation. Additionally, I coordinate analytical projects for customer experience improvements and regulatory compliance. Accomplishments: ☑ Initiated, planned, executed, monitored, and closed agent program implementations for 50+ business partners for Western Union, generating over $200MM in business revenue and allowing smooth onboarding. ☑ Secured over $100MM a year as a result of compliance with local and US regulations, ensuring financial stability and legal adherence.
Western UnionProject Coordinator, Middle East
Oct. 2016 - May. 2018Dubai, United Arab EmiratesAs a Project Coordinator, I optimized compliance management, fostering engagement with key stakeholders for timely goal achievement. I consistently delivered high-quality results, meeting yearly and quarterly targets efficiently. Moreover, I adeptly maintain program documentation and certificates, ensuring their validity and accessibility. Accomplishments: ☑ Adapted to differing scopes of work data variances while guiding key stakeholders in making a positive financial impact year-to-year. ☑ Trained, supported, and mentored five first-line compliance team members while applying compliance requirements.
TakedaMedical Representative
Jan. 2015 - Aug. 2016Dubai, United Arab EmiratesAs a Medical Representative, I specialize in strategic sales planning and implementation; I drive sales growth by analyzing operations, financial reports, and sales records. Committed to excellent customer service, I tailor solutions to meet clients' needs while maintaining a safe work environment through adherence to safety protocols and environmental policies. Additionally, I collaborate with customers to understand their requirements and provide appropriate medical recommendations. Accomplishments: ☑ Generated a remarkable 90% increase in Alvesco® sales through strategic marketing initiatives and market penetration efforts. ☑ Achieved an impressive 80% increase in Omnaris® sales through targeted promotional campaigns and effective sales strategies.
MSD GCCProfessional Sales Representative
Nov. 2013 - Jan. 2015Dubai, United Arab EmiratesAs a Professional Sales Representative, I analyze plans and execute inventive strategies to drive product sales. Leveraging effective communication and negotiation skills, I close sales while maintaining mutually beneficial client relationships. Collaborating with sales teams, I develop and implement brand strategies for long-term industry influence. Accomplishments: ☑ Exceeded sales targets by 102% for Zocor® every quarter, demonstrating exceptional sales performance and surpassing expectations. ☑ Surpassed department averages by an impressive 25%, showcasing exceptional proficiency and contributing to overall team success.
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