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Work Background
H&M GroupGlobal Logistics - Sales and Operations lead
Jan. 2020 - Dec. 2023In my role as the leader responsible for formulating and executing global strategies for Non-Commercial Goods at Global Logistics, I ensured that our initiatives were closely aligned with corporate governance and upheld the highest standards of due diligence. Overseeing a dedicated team of over 70 Non-Commercial Goods managers spread across the globe, I prioritized fostering a cohesive and collaborative community to drive our collective success forward.
My approach involved extensive collaboration with cross-functional teams spanning various departments, including logistics, customer experience, sales, expansion, third-party logistics, and production. By working closely with these teams, we were able to optimize our operations and ensure a seamless flow of goods throughout our supply chain.
One of my key responsibilities was to manage supplier relationships effectively, which included negotiating contracts and developing procurement strategies specifically tailored for transport equipment.
By implementing strategic measures, we achieved a remarkable 20% reduction in online packaging supply volumes, resulting in substantial cost savings totaling SEK 129 million over a span of three years.
Recognizing the importance of digital transformation, I led the development and deployment of a state-of-the-art digital system for packaging, significantly enhancing the accuracy of our inventory and stock management processes.
In pursuit of operational excellence, I drove the development of a digitized transport equipment inventory system and introduced a pallet pooling scheme, both of which led to a noticeable increase in operational efficiency.
Committed to our corporate values, I created a comprehensive strategic roadmap for the global supply of Non-Commercial Goods, ensuring that our procurement practices were not only sustainable but also ethically sound.l
H&MSenior Construction Project Manager
Jun. 2016 - Dec. 2019London, United KingdomIn my role overseeing procurement processes for H&M UK and Ireland's store expansions and projects, I managed a substantial annual budget of £40 million. My responsibilities included orchestrating seamless collaboration among global teams, UK logistics, expansion departments, and landlords' principal contractors to ensure the successful execution of various initiatives.
A key aspect of my role involved delivering all category A works and pre-construction agreements, with a particular focus on ensuring that the specifications and timelines for enabling works met the requirements of our automation suppliers. I also took charge of project planning and milestone development for a critical phased go-live program, ensuring that every aspect of our projects progressed smoothly and according to plan.
Upon completion of projects, I oversaw the transition to operational teams and implemented effective facilities management strategies, all while meticulously documenting processes to adhere to regulations and internal best practices.
I led the successful completion of H&M's inaugural Omni-channel distribution center, establishing a benchmark for future logistics infrastructure projects.
My team and I achieved the phased delivery of the Milton Keynes Distribution Centre, which involved not only the construction of a cutting-edge facility but also the decommissioning of existing logistics facilities.
I played a pivotal role in overseeing the construction of the Milton Keynes Distribution Centre, a state-of-the-art Omni-channel and fully automated warehouse spanning an impressive 150,000 square meters, all within a budget of £125 million.
As Principal Construction Project Manager for the COS Head office in Holborn London, I translated internal briefs into tangible outcomes, formulated effective strategies for contractor and consultant engagement, and ensured the timely and budget-conscious completion of this pivotal project.
H&MHead of Construction (H&M India)
May. 2014 - Jun. 2016IndiaIn my capacity as the leader spearheading the development and execution of a robust building strategy for H&M retail in India, I played a pivotal role in shaping the brand's expansion and establishing high construction standards. Central to my responsibilities was the direction of the selection, process, and onboarding of external partners, ensuring their alignment with H&M's values and ethical commitments.
A key aspect of my role involved leading cross-functional efforts to secure prime retail locations under favorable terms, with a strong emphasis on strategic store planning and effective facilities management. Additionally, I managed financial forecasting and budgeting, contributing to the sustainable growth of the organization.
Over the course of the first 24 months, I oversaw the construction of five flagship stores, setting a precedent for future projects and establishing H&M's presence in the Indian market.
I developed a proficient team of Project Managers and store planners, instilling H&M's core values and ethical standards, ensuring consistency across all projects.
Implementing modern construction standards and Standard Operating Procedures (SOPs), I integrated ethical and sustainable practices into all aspects of our building processes, aligning with H&M's commitment to environmental responsibility.
I championed H&M's ethical policy, including non-negotiable clauses on sustainability and environmental protections, across the construction division, ensuring that our projects upheld the highest standards of corporate responsibility.
By leveraging my expertise and integrating construction knowledge into the commercial 3PL network, I facilitated efficient expansion and provided crucial logistical support to H&M's operations in India.
H&MFacilities Manager for U.K. and Ireland
Dec. 2009 - Apr. 2014In my role, I took charge of facilities management efforts for a vast retail portfolio spanning the UK and Ireland, with a focus on maintenance, procurement, and service delivery. Leading a team of 11 regional facilities managers, I prioritized maintaining high standards of property upkeep and ensured strict compliance with health, safety, and environmental regulations.
One of my key contributions was steering a strategic shift in our global perspective, transitioning from an "area builder" mindset to a more integrated facilities management approach. This shift allowed us to streamline processes, enhance efficiency, and better align our operations with overarching organizational goals.
I played a pivotal role in professionalizing the role of Facilities Management as part of a global working group, which resulted in elevated standards and best practices being adopted across the organization.
Recognizing the importance of long-term compliance and maintenance, I introduced statutory mains electrical testing across our entire portfolio, ensuring that our properties met regulatory requirements.
By negotiating and managing cleaning contracts, I established and monitored high standards through targeted service level agreements, ensuring that our facilities remained clean and presentable to customers.
I led strategic planning and execution of facilities management initiatives, prioritizing proactive investment in maintenance services. This approach resulted in an 80% proactive versus 20% reactive investment ratio, optimizing our resources and minimizing downtime.
Directing the procurement and management of utilities, I oversaw the transition to 100% green energy sources, aligning our operations with sustainability goals while maintaining rigorous control over a total budget of £39 million.
H&MSenior Projects manager
Aug. 2008 - Sep. 2009Senior Projects manager responsible for F.M. and H&M's rebuild programme (Also project managed new builds)
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