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Work Background
NEBA Private ClientsAdministrative Assistant
Sep. 2021Vietnam• Managed client onboarding process, ensuring smooth transition for new clients.
• Communicated with financial institutions to address client account inquiries and needs.
• Compiled and organized data for financial advisers to make informed decisions.
Stable MassageCustomer Service Agent
Oct. 2014 - Mar. 2020Greater Jakarta Area, IndonesiaIn my role as a Customer Service Agent at Stable Massage, I was responsible for efficiently handling incoming calls, scheduling therapist appointments, and managing therapist schedules. I also facilitated therapist requests for working locations to ensure optimal coverage and client satisfaction.
PT. InnProGeneral Affair
Mar. 2014 - Sep. 2014Greater Jakarta Area, IndonesiaResponsible for the procurement of goods and services that support the entire operational activities of the office and do a physical asset maintenance office and working with the business section, the operational and financial management of the budget to do over the cost of procurement of goods / services, maintenance and other costs associated.
Deputy 3 INASOCGeneral Secretary
Sep. 2011 - Jan. 2012DKI JakartaResponsible in budget and SEA GAMES 2011 utility preparation.
Ramada Resort Camakila BaliGuest Service Agent
Aug. 2010 - Oct. 2010Bali, IndonesiaResponsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Assist guests with any inquiries regarding local entertainment, restaurants or transportation and maintain efficient and effective flow of information with guests and all internal departments. Making and modifying reservations, hotel operator, concierge duties, administer and manage cash handling is also part of the responsibilities.
KISS Villa BaliGuest Relation Officer
Feb. 2010 - May. 2010Providing outstanding guest service during their stay, making and modifying reservations. Promoting the Villa to clients.
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