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Work Background
Tetrad GroupCustomer Success Manager
Feb. 2023South Africa
FreelanceSabbatical
Jan. 2023 - Feb. 2023
iOCOBusiness Unit Head
Feb. 2020 - Jan. 2023Johannesburg Area, South Africa
EOHBusiness Unit Head
Feb. 2020 - Feb. 2020South AfricaThis role enables me to create a highly effective team, ensuring customer satisfaction and delivery at all times.
EOHDivisional Manager
Sep. 2006 - Feb. 2020GautengI provide customers with thought leadership and guidance to ensure the best possible solutions are selected end to end for the mastering of their customer relationship data. I also project manage the implementations teams that execute on Master Data Management, Data Quality and CRM projects.
AccTech SystemsCRM Manager
Jan. 2002 - Dec. 2005At AccTech Systems I was responsible for the Sales and Implementation of AccPac CRM (also referred to as SAGE CRM). I also managed the CRM Support and Development Team.
WesBankSupport Manager
Jan. 1990 - Sep. 1999At Wesbank I managed the Support Team - who provided teahnical Support the whole of the WesBank Group. I was also responsible for the Management of the Non-Mainframe developments team, to ensure effective bespoke development was done to close the Gaps for business.
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