Royal Australian Air ForceElectronics Technician Trade Supervisor and IT Trainer
Jan. 2013 - Sep. 2013Darwin, Australia• Gained significant exposure to training development, including analysis, design, delivery and evaluation. • Dual-hatted as an Electronics Technician, working on all manner of HF, UHF, VHF, satellite and optic fibre communications systems down to module level. • Provided a broad range of end-to-end IT services for numerous demanding and complex businesses. Advised on the selection and development of IT platforms to grow business capability and contributed to disaster recovery plans. • Designed, installed and configured LAN and WAN for hundreds of users. Set security policies, configured servers, wrote user documentations and monitored computer usage and performance. • Entrusted with all systems administration and server management. Checked run levels, implemented offsite backups, managed and implemented anti-virus and security systems. • Oversaw the customer service function, including onsite technical training, service and troubleshooting functions. • Achieved a high level of proficiency installing, configuring, maintaining and operating a broad spectrum of software, hardware and applications. • Worked with, Linux, Unix, XP Server, Redhat, Maxima, Redflex, Amaccs, Active Directory, Passport, Solaris, CISCO equipment and AOCS.