Gogh SolutionsVice President of Sales
May. 2021 - Jun. 2023Dallas-Fort Worth MetroplexOur depth of expertise in mobile field service management and our understanding of customer-facing technologies – from sales representative to call center employee to the technician – can help your business reduce friction, improve profits, and create happier customers. Our mobile field service solutions provide access to complete customer information in the field, allowing your company to make better decisions and improve your first-time resolution rate. Some of our other consulting services include:
- Optimize business processes to improve operational efficiency and effectiveness
- Increase customer satisfaction and loyalty through better customer experiences
- Help you manage costs while maintaining service level agreements (SLA) compliance
- Define business requirements to support vendor selection
- Review current field service management processes and systems to help our Clients see opportunities to optimize and improve existing implementations.