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Design, deploy, and fortify intricate computer networks.
Address and resolve network anomalies, delivering technical support to users.
Create and update comprehensive documentation detailing network configurations.
Devise and enforce robust security protocols and measures.
Conduct thorough vulnerability assessments and take the lead in incident response efforts.
Manage the administration and fine-tuning of security solutions, ensuring policy enforcement and regulatory compliance.
Architect and supervise complex storage infrastructures.
Enhance storage systems, implement resilient backup strategies.
Monitor performance metrics, troubleshoot issues, and refine storage solutions.
Assess, recommend, and seamlessly integrate cutting-edge storage technologies.
Currently overseeing GRMS & IoT automation projects in the Smart System Department, focusing on technologies such as Interel, G4, and HDL. Project : Cyber Resilience & IT Data Recovery for Al Arab Company
Led a dynamic team in implementing a comprehensive cyber resilience and IT recovery project for Al Arab Company post a cyberattack. Successfully mitigated the fallout, restored IT services, and enhanced backup strategies tailored to meet specific business needs.

Sr DRE IT Storage Expert Engineer

Guided and supervised a team of field IT technicians in their daily operations. Managed the deployment and upkeep of IT infrastructure in various locations. Conducted regular site visits to verify compliance with IT standards and protocols. Oversaw the resolution of on-site hardware and software issues through troubleshooting. Collaborated with cross-functional teams to execute IT projects and upgrades. Designed and conducted training programs for field IT staff, enhancing their technical expertise. Maintained meticulous records of field activities, ensuring comprehensive documentation. Addressed escalated IT issues promptly, delivering effective resolutions.

SENIOR FIELD IT SUPERVISOR

Directed Low Voltage (LoW) projects, managing the implementation of Smart Home Systems, GRMS, BMS, CCTV, and Intrusion Systems. Conducted thorough testing and commissioning to guarantee seamless integration. Integrated 3rd party appliances into systems, ensuring compatibility and optimal functionality. Collaborated with stakeholders to ensure alignment with organizational objectives. Resolved intricate technical issues and meticulously maintained project documentation. Ensured adherence to industry standards and best practices throughout project execution. Facilitated successful project outcomes through effective collaboration with cross-functional teams.
Provided training to end-users on system operation and maintenance. Conducted post-implementation reviews for project evaluation and continuous improvement.

SENIOR IT PROJECT IMPLEMENTER

Designed network infrastructure, implementing an internal network hierarchical design with inter-store connections utilizing FortiNet SD-WAN integrated with Avaya PBX. Formulated strategic plans for enhancing IT infrastructure, aligning initiatives with organizational goals and industry best practices. Conducted thorough risk assessments and implemented security measures to uphold the integrity of the IT infrastructure. Constructed security profiles by enforcing standards for security implementation, endpoint protection, and monitoring systems. Ensured the accurate development of Oynex ERP and Focus MRP for manufacturing processes. Played a pivotal role in disaster recovery planning and testing, assuring the resilience of IT infrastructure in unforeseen circumstances. Managed and upheld virtualized systems using VMware NSX, Hyper-V, and KVM, simultaneously overseeing monitoring services.

SENIOR IT INFRASTRUCTURE CONSULTING

Administered hosting services, overseeing configurations and optimization of mail services. Resolved logistical software issues to ensure seamless functionality for operational efficiency. Managed and maintained networking infrastructure, troubleshooting and resolving connectivity issues. Conducted regular audits to assess and enhance the performance of hosted systems. Collaborated with cross-functional teams to integrate and upgrade hosting solutions. Implemented and enforced security measures to protect hosted systems and data.

Senior System Engineer

Strategically devised, monitored, and controlled IT budgets, ensuring their alignment with the specific requirements of related IT projects. Managed the development and evolution of IT infrastructure, overseeing its adaptation to meet the dynamic needs of the organization. Implemented and fine-tuned security profiles to ensure comprehensive protection for IT assets .

IT CONSULTANT ENGINEER

Managed the Hospitality ERP, overseeing PCAS server maintenance to ensure optimal performance. Supervised and maintained the Hospitality System, including the Nursing Calling System.

System Engineer

Led Avaya Call Center operations, ensuring prompt resolution of issues. Oversaw network infrastructure, guaranteeing stability, performance, and security. Directed new IT projects, involving strategic planning and budget allocation. Collaborated with cross-functional teams to align projects with organizational needs. Provided technical expertise in resolving network and system-related problems. Conducted regular assessments to optimize network performance. Developed and maintained documentation for network configurations and systems.

Network System Engineer

Supervised the integration of new technologies into Intel Ultra-Book devices. Ensured promoters had a comprehensive understanding of the latest technology features. Provided guidance on the implementation and utilization of advanced features in Ultra-Books. Monitored and evaluated the performance of Ultra-Book technology implementations.

INTEL ULTRA-BOOK SUPERVISOR

Administered and managed internal network infrastructure to ensure seamless connectivity. Oversaw server configurations, maintenance, and optimization for optimal performance. Managed UTM (Unified Threat Management) systems to enhance network security. Maintained and optimized Linux systems, ensuring reliability and efficiency. Conducted regular assessments of internal network components for performance tuning.