VallourecGlobal Head of SAP Center of Expertise (CoE)
Jul. 2023 - Feb. 2025* Led a global SAP team of 55+ professionals with a €4M budget, supporting operations across South America, North America, Europe, Africa, Asia, and the Middle East.
* Structured and managed the global SAP support organization, consolidating operations and enabling consistent service delivery across all regions.
*Achieved a 15% optimization in global FTE allocation and managed cost-sharing through time billing (~BRL 2M/year).
*Oversaw a flexible team of 15 contractors and built a high-performance global support team covering Supply Chain, Sales, Production, Quality, Finance, Controlling, Access/SOD, Maintenance, and Warehousing.
*Delivered ~30 projects annually, including legal compliance rollouts and strategic global initiatives, particularly in data governance.
*Collaborated closely with business stakeholders to define project planning, annual budgets, and resource allocation.
*Drove continuous improvement in IT operations and governance.
*Negotiated significant cost reductions in SAP and Rimini Street contracts and enhanced vendor performance through KPI-driven management.
*Supervised SAP modules: FI, CO, SD, MM, PP, QM, PM, CS, and HCM, including integration with legacy systems and shop floor solutions. Supported internal and external audits (Deloitte, KPMG, EY) and ensured strong compliance and SoD control across the organization.
*Regularly presented regional and global performance results to CIOs. Championed process standardization, KPI development, and service excellence within SAP AMS operations.