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Work Background
CHC ImagesBusiness Owner
Mar. 2020Austin, Texas, United States
JW Marriott Austin, Marriott InternationalEvent Concierge Supervisor
Jan. 2016 - Dec. 2021United States, AustinCoordinated and facilitated all educational programs related to the conference and events department
Implemented strategies throughout conference and events department to foster client retainability and satisfaction
Acted as chief community liaison for the hotel at job fairs, special events and industry conventions
The W Hotel, Starwood HotelsOutlets Manager
Jan. 2010 - Dec. 2015United States, AustinServed as manager for Trace restaurant which included scheduling, hiring, and coordinating staff with their responsibilities throughout all food and beverage outlets
Developed and implemented educational modules and training systems for all food and beverage employees
Coordinated all VIP services for both in house guests and hotel residents in the food and beverage department
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