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Work Background
CHANELBoutique Director
Mar. 2024 - May. 2025New York, New York, United States
AppleManager
Apr. 2018 - Mar. 2022Greater New York City Area
Ralph LaurenStore Director
Sep. 2016 - Apr. 2018888 Madison Avenue
Ralph LaurenAssistant Store Director
Feb. 2016 - Jan. 2017888 Madison Avenue
Ralph LaurenDivisional Sales Director
Apr. 2015 - Feb. 2016Greater New York City Area
Ralph LaurenChildren’s Store, General Manager
Apr. 2014 - Apr. 2015
Ralph LaurenChildrens Store, Department Manager
Sep. 2012 - Mar. 2014Promoted into a store with a lower AUR and high unit volume business with opportunity to shift into a more relationship driven, client based environment.
Through training in clientelling and coaching on relationship building behaviours I have changed the culture to a service driven mind-set focused on building a repeat client base.
Worked on a Task Force that has collaborated with store line and our corporate partners to maximize sales between Children’s and Baby resulting directly in changes to assortments, expansion of our Boys Tailored Clothing, additions of new product lines and strengthening of relationships between stores and our corporate partners.
Enhanced my skills in training and development using the Ralph Lauren Manager as Mentor & Coach program to continue to teach my employees the skills that will result in higher performance and create a compelling store environment.
Ralph LaurenAssistant Manager Womens Collection
May. 2011 - Jan. 2013Greater New York City AreaAssisted in running the largest Women's Collection business in the world for Ralph Lauren. I managed a sales team of 9, all dynamic and tenured senior sales professionals. Reporting into a Divisional Sales Director and Store Director working towards company strategies and initiatives to drive business while keeping consistent to the Ralph Lauren brand.
Liaised with buyers to identify opportunities and weaknesses in order to maximize sales potential in department.
Built strong relationships with operations, creative services, merchandising, press and marketing teams through active participation in weekly walk throughs, change overs, store events and corporate training programmes
Ralph LaurenAssistant Manager Watches and Fine Jewellery
Aug. 2010 - May. 2011Launched the first Ralph Lauren Fine Jewellery salon - a new global business unit for Ralph Lauren. Trained and managed a team of 6 employees across four departments and two stores - merging existing RL professionals and newly recruited fine jewellery specialists focusing on detailed product knowledge, branding and customer service.
Developed SOPs and back of house processes to support a new business unit
Ralph LaurenWomenswear Manager
May. 2009 - Aug. 2010London, United Kingdom
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