Ntombi Gijana - Stakeholder Engagement Consultant, Phuhlisa Developmental Services

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Work Background

Boston UniversityResearch Assistant

Sep. 2023United States · Remote1. Investigating the nature of social protests in Gauteng, and the role of public officials in resolving or mitigating protests. 2. Document analysis of government gazettes, reports, and strategic plans about social protests in South Africa 3. Conducting interviews with public officials at Human Settlements, COGTA, DPME, and SALGA for research purposes 4. Designing the structure of surveys for participants using an online platform 5. Transcribing and translating of interview material into academic writing 6. Monitoring the data and analyzing dually to connect the responses from participants 7. Liaising with the professor on critical developments or challenges meanwhile strategizing based on the target and timelines

Phuhlisa Developmental ServicesPublic Participation and Stakeholder Engagement Consultant

Apr. 2020 - Mar. 2024South Africa · On-site1. Creating of community and stakeholder engagement plans for projects in housing, water and sanitation, and road construction. 2. Organising and facilitating engagement meetings between public and private partners both from high and low-level rankings. 3. Event organising and coordination of public gatherings (formal and informal) for information exchange meetings between the community and project leaders. 4. Resolving conflict between stakeholders of projects especially local government and private partners. 5. Deepening the relationship of the provincial and local government with the private sector by capacitating project leaders with progress updates and policy implementation objective for each task of the project. 6. Forming new partnerships with critical community leaders and social partners to expand opportunities for the project and widen the impact. 7. Providing training and management of skills for community officers who derive their professional development from the training provided by my office. 8. Initiating a communication plan to the project manager and actively assist in the standardised implementation of engagement and orientation of stakeholders in the project (internal and external communication)

Career BreakCareer transition

Jan. 2018 - Mar. 2019Cape Town, Western CapeI had a position as a project management intern at Indigo Brands for 8 months during this period in the FMCG industry. I pivoted back into academia from this position to gain further development and pursue an Honours degree in Organisational and Institutional Studies from WITS University. Simultaneously, my passion for entrepreneurship was rebuilt this season to find new clients and expand my social footprint.

The Greater Tygerberg PartnershipProject Manager Assistant

Sep. 2016 - Mar. 2017Cape Town Area, South Africa · On-site1. An active part of the project planning, and implementation for economic development programmes such as interaction with entrepreneurs in the area or youth-based groups for skills. 2. Responsible for leading the youth engagement wing of the organisation in planning for innovative sessions with the youth and supporting them in their creating projects. 3. Reporting to the Project Manager on outcomes of qualitative data research from our internal surveys and work alongside external research consultants to combine the data for progress reporting purposes 4. Leading tour guides in the Tygerberg region for external partners, investors and public officials as part of our stakeholder relationship plan , therefore, allowing them to witness the area by using our resources 5. Innovating creative communication with our external partners and investors, simultaneous with the engagement of the local businesses that surround the area of which most were owned by African immigrants. 6. Helping administratively at our fundraising events whereby ticket sales, venue booking, seat allocations etc., were done by my department to report to the Events Project Manager

University of the WitwatersrandSocial Justice Journalist

Apr. 2019 - Mar. 2020Johannesburg Area, South Africa · On-site1. Provide active support in the programme coordination of the objectives of the project along with the Programme Manager and Communications assistant. 2. Responsible for conducting research on social justice issues both of the past years and current affairs within the formal and informal settlements across South Africa (inclusive of the communities in the borders). 3. Ensuring that social justice news are compiled on to published blog articles within the CJN website for the echoing of activism and citizen participation. 4. Fact-checking of the news so that the information could be filtered to the paralegal society situated in informal settlements that was managed by our team. 5. Gathering and reaching out to community radio stations across South Africa to initiate relationships, that would be engaged further by the Programme Manager 6. Creation and oversight of the content plan for radio broadcasting with paralegals on social justice content monthly, to be reviewed by the Communication assistant and approved by the Programme Manager 7. Participate in feedback meetings with internal staff senior and external donors of the programmes

University of the Western CapePostgraduate Journalist

Apr. 2017 - Dec. 2017Cape Town Area, South Africa · On-site1. Team-based brainstorming for the concepts of articles that would feature in the newsletter 2. Conducting interviews with postgraduate students who are excellent in their research endeavours 3. Travelling for academic workshops, conferences and colloquiums as part of benchmarking and interacting with current affairs within Higher Education 4. Responsible for collecting data on bursaries that would be available to students and populate them in a section of the newsletter 5. Contributing to academic material that would be made available to the department and to external partners for opinion pieces or as a presentation on current affairs that affect students