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Work Background
National Sales Training Manager
Reyes Beverage GroupNational Sales Training Manager
Sep. 2022Rosemont, Illinois, United States
Customer Service Supervisor
Reyes Beer DivisionCustomer Service Supervisor
Jul. 2021 - Sep. 2022Chicago, Illinois, United States
Senior Account Manager
Reyes Beer DivisionSenior Account Manager
Nov. 2020 - Jul. 2021
Account Manager
Reyes Beer DivisionAccount Manager
Aug. 2019 - Jul. 2021Rosemont, Il
Inside Sales Representative
Reyes Beer DivisionInside Sales Representative
Nov. 2018 - Jul. 2021Rosemont, Il
Head Bartender
Lodge Management GroupHead Bartender
May. 2014 - Jul. 2018Chicago, Illinois- Experience in a high volume bar setting – bar would ring upwards of $20,000 on the weekends, personal ring average around $3-4k - Responsible for maintaining "best practices" bar wide – assisted in coming up with appropriate drink recipes and pours for each venue to promote consistency within our venues. - Assisted in designing custom cocktail menu – beneficial to the bar because it allowed us to utilize extra product - Experience working under high stress, fast paced environment – developed immense time management and stress management skills which allowed me to be successful. - Assisted in marketing and promotions
General Manager
Salon 833General Manager
May. 2014 - Mar. 2017Chicago, IL- Inventory Management – created and maintained inventory count sheets and budget to following regarding ordering color and product inventory - Budgeting- created monthly budgets for product, color, backbar products and misc. salon needs (ex. Detergent) - Marketing and Advertising – used social media and email to drive client interaction and scheduling. - Onboarded and trained new team members - Graphic Design – using Canva software, came up with unique advertisements for promotions and other signage around the salon - Profitability Management – using millennium software, pulled yearly reports to show growth and revenue, as well as product cost. Consulted the owner on product charge percentages for staff, goal for labor costs, budget for color and other salon necessities. Set goals for future. - Career Coaching – Pulled retention and sales trends for each stylist and met with them individually to discuss growth. Coached many stylists on how they can be more profitable for not only the salon, but themselves. Help stylists set quarterly goals for retention, new clients, and sales. -- Customer Service Management – ensured every client had a great experience from the front end of the salon (booking, checking in, purchasing product) and handled any mishaps that may have occurred on the backend (during service). This was vital in maintaining client retention.

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