Lowe’s Companies CanadaiSales Specialist
Jan. 2017 - Jul. 2022Calgary, Canada Area- Perform customer service and estimation duties for Windows and Doors department. - Contact installers, build quotes, and estimate installation costs. - Assist customers with special orders, explain product features to new and existing customers, and employ communication skills to close sales. - Offer expertise to customers as Specialist in Windows and Doors department, ascertain customer requirements, and build relationships with clients while promoting and recommending products, plans, and full installation services. - Enter new orders for customers, reach out to vendors in cases of special orders, track and fulfill orders, and resolve any issues which arise. - Enter order information, build a quote, estimate installation cost, take measurements of windows and doors, build digital models utilizing company’s M20 system, order products, and ensure windows and doors meet correct specifications. - Maintain vendor base, manage relationships with installers, and choose appropriate installation services to fit customer needs.