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Work Background
Leweskool ConsultingPrincipal Advisor / Partner
Jul. 2015As a leading House Management Advisor, my main role is to establish the brand in order to fulfill needs in House Management. My responsibility is to offer consulting service, training & coaching service for the field of private household, hospitality. Apart from that, I coordinate with partners worldwide to provide quality training. Other functions includes maintain relationshop with clients. In charge of Sales and Marketing plan, operational, budget and human resources management for each project. During these years. I have been also serving several families and company as their House Manager, Operations Manager, and Consultant in different mode include virtual, remote consulting and on site services.
Magnums AcademyButler Trainer
Oct. 2014Offering quality Butler Services Training since 2014 based on Magnums Butler Standard. Covering locations include: China, Japan, Indonesia, Malaysia, Singapore, Macao, Hong Kong, Saipan, Maldives, and the United Arab Emirates.
ConfidentialButler / House Manager / PA
Dec. 2011Hong KongHandling all matters of the house/property of the employer, PA duties, coordinate with contractors, manage inventory control, purchasing, associates schedules(includes driver, helper, nanny, care taker)
Planhotel Group- Resorts, Hotels & SpasOperations Manager (Water Villas), Athuruga
Jan. 2011 - Dec. 2011South Ari Atoll, MaldivesDiamonds Athuruga Beach & Water Villas, an island resort in the Republic of Maldives. Joined as Butler Trainer & Supervisor in May 2010, and promoted as Operations Manager in January 2011. Fully responsible for operation of Water Villas (Rooms, Restaurant, Housekeeping). Maintain Quality of the operation, creating and updating Standard Operation Procedures, conducting training, coaching & evaluation for operational staff.
Planhotel Group- Resorts, Hotels & SpasButler Trainer & Supervisor (Water Villas), Athuruga
May. 2010 - Jan. 2011South Ari Atoll, MaldivesDiamonds Athuruga Beach & Water Villas, an island resort in the Republic of Maldives. Responsible for Butler & Guest relations related training, opening of Diamonds Athuruga Water Villas, supervise activities of restaurant service & Guest relations, as well as creating & updating Standard Operations Procedures.
Hospitality industryDiverse Experiences in Hospitality
Dec. 2002 - Mar. 2010WorldwideWorking up from waiter, Guest Services Officer to Butler Trainer from 2003 to 2010. Covering Locations included Switzerland, Hong Kong, Macao, China and Oman. Bryen worked for famous brand included Six Senses, The Venetian Group, MTR, and Plaza Premium Group.
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