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Work Background
Hilltop HoldingsProgram Manager Program Management Office
May. 2022 - Apr. 2024Dallas, Texas, United StatesOversee multiple, large, complex solution implementation and business process project initiatives from inception through stabilization utilizing the project management framework and software development lifecycle (SDLC). Perform demand and capacity planning of portfolio resources to validate the desired benefit realization will be achieved in an efficient and effective manner. Facilitate portfolio prioritization efforts to maximize the portfolio. Facilitate project intake and definition with stakeholders to ensure projects are appropriately sized, solution confirmed, resource needs are identified, budget is appropriate, and risks and issues are considered prior to the start of an effort. Facilitate development of project business cases with the Executive Sponsor to include development of cost and benefit models and return on investment. Assist team members with prioritize project deliverables in order to maximize the portfolio delivery. Foster productive working relationships with all project stakeholders, both business and technical team members, and effectively manage their expectations. Ensure that teams consider and facilitate change management communications as appropriate for each project.
Randstad USAProgram Manager
Apr. 2021 - Apr. 2022Dallas, Texas, United StatesProgram Manager for People & Capability, Technology Services Team, and partnering with Total rewards team. Act as liaison between Purchasing, finance, and Project management teams to manage purchasing and logistical transactions for successful project execution. Performed industrial/supplier analyses, developed strategic plans for future programs, and facilitated business continuity planning. Create alignment and drive consensus with Key partners and internal teams in the development, refinement, and implementation of innovative programs across the organization. Gather requirements for HRIS team for third- party vendor integration into Workday solution. Create project plans and executive status report for each project with input from all workstreams. Responsible for delivery of multiple work streams and managing the phased rollout of the program. Manage budget and SOW for projects. Manage third-party vendor resources. Lead cross-functional teams and hold them accountable for project delivery and resource allocation.
Signature ConsultantsProgram Manager
Jan. 2020 - Apr. 2021Dallas, Texas, United StatesDirectly accountable for defining, planning, orchestrating, and delivering a given strategic initiative, including business, operational, and information technology deliverables, including a statement of work and purchase order creation. I skillfully direct large-scale, complex projects, often involving mutable internal and external resources, stakeholders, and partners, including vendor management, contract negotiation, and purchasing activities. I enhanced and implemented data from legacy systems and spreadsheets in the Workday Cloud HCM & Financials. Successfully created ETL Scripts, converted and uploaded data on time. I deftly validate financial forecast, cost assumptions, and providing on-going reconciliation of resources and other related project expenditures. I am responsible for selecting and managing vendors who offer the company with IT services and reporting to the Senior IT Program Manager on project progress.
MAKE CorporationSr. Project Manager
Dec. 2018 - Aug. 2019Richardson, TexasI was directly responsible for providing a comprehensive understanding of systems development lifecycles and methodologies. I gained hands-on experience utilizing Clarity PPM to manage, forecast project budgets and resources throughout the project lifecycle. I was efficiently structured, organized, and systematic to execute project deliverables, take ownership and accountability for outcomes, and deliver certainty and the ability to work independently and within a team environment. I worked collaboratively with project stakeholders to develop a comprehensive project plan based on approved requirements, Scope, Schedule, Cost, Quality. I possessed the ability to influence (direct/indirect reports, project stakeholders, and leaders) and manage in a matrix organization. I also managed Testing, Configuration, and Change Management. Create/build/update project schedules, project charters, project plans, status reports, and work breakdown structures.
MAKE CorporationProject Manager
Feb. 2018 - Dec. 2019Dallas/Fort Worth AreaI proficiently identified clients' needs to recommend the most effective products based on the individual project budget. I regularly scheduled all migration and implementation activities based on planning and change management activities. I acted as the primary interface with the 3rd party migration team and CEC technical team regarding readiness and issue management. I successfully saved the company 1.3 million in revenue reduced recruitment activities by 40%. I also worked with change management and transition teams to train 1900 corporate and store management staff.
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