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Work Background
PhilipsSenior Technical Writer
Jan. 2021RemoteSupporting internal customers with SOPs, processes, and work flows.
Hummingbird Aviation ServicesSenior Technical Writer
Jun. 2020 - Nov. 2020100% RemoteCurrent project: Writing a maintenance manual (CMM) for the canopy actuator on the Lockheed-Martin F35 Joint Strike Force fighter jet.
AvtechTyeeSenior Technical Writer at AvtechTyee
Mar. 2016 - Mar. 2020Everett, WASenior tech writer at AvtechTyee responsible for researching and writing all CMMs, Service Bulletins, and T-files for AvtechTyee customers including Boeing, Airbus, Embraer, and Bombardier.
Aviation Technical ServicesSenior Technical Writer
Feb. 2014 - Mar. 20163121 109th St SW, Everett WA 98204ATS is one of world's leading maintenance, repair, and overhaul facilities for commercial aircraft.
B/E AerospaceTechnical Writer
Aug. 2012 - Jan. 2014Everett, WA 98203RECENT ACCOMPLISHMENTS In charge of managing an India-based tech pubs team for production of IPCs for OEM and retrofit programs. Led the effort to create my division's first service bulletin on a short implementation schedule. The effort required intense collabortion with on-site Boeing customers, Program Management, Supply Chain, Certification, Product Supoort, and Production. Solely responsible for meeting on-going Serivce Bulletin needs.
Lead writer/illustrator on Aircraft CMM/IPL/IPC projects for a new OEM modular lavatory installed on Delta 737s (tools: Word, Excel, FrameMaker, Illustrator, Photoshop, Acrobat). Developed my division's first auditible procedures and training guides using process mapping (with Visio, PowerPoint), Single Point Lesson Plans and Long-Form Lesson Plans in support of Quality Assurance and Corporate Training to support aftermarket product support, spares and provisioning, repairs, returns, service bulletins, AOGs, new orders, and customer service. Writing and editing engineering test plans/reports, qualification plans/reports, and specifications for an OEM interiors program for the Boeing 737.
Jamco AmericaTechnical Writer
Nov. 2010 - Aug. 2012Everett, WaResponsible for researching, illustrating, and writing aircraft maintenance documentation including illustrated parts catalogs, component maintenance manuals, and wiring diagram manuals for modifications and installs to ATA iSpec 2200 documentation standards.
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