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Work Background
MutinyHead of Product
May. 2024
MutinyLead Product Manager
Nov. 2023 - May. 2024Led generative research to define a new strategic opportunity and persona for the company. Leveraged that research to create the product strategy for the org to guide us to achieve our longterm vision.
ZapierGroup Product Manager
Apr. 2022 - Dec. 2022- Led the strategy and teams responsible for Account Administration & Member Management, Zap Management and Account Monitoring. - Managed 4 product managers, from early career to Senior level.
- Developed the 1-3 year vision for my zone as a part of the larger company strategy. And articulated the strategy for how to succeed against that vision in collaboration with Engineering and Design counterparts. - Supported research, ideation, definition, and prioritization of my team’s roadmaps.
- Led and collaborated on pricing and packaging for new features developed by my teams with key stakeholders across growth, marketing, support, etc. - Supported the Go to Market strategy for new features developed by my teams in collaboration with Product Marketing, support, etc.
- Developed Zone Level Success metrics and supported my reports in developing team and project level success metrics.
ZapierLead Product Manager
Apr. 2021 - Apr. 2022Austin, Texas, United StatesLead cross-team and cross-departmental product strategy including: - Defining our longterm strategy around Roles, Permissions and Entities to support future product initiatives.
- New services and APIs to support both solving user problems and engineering goals. - Onboarding new users
- Departmental vision and strategy development alongside design and engineering counterparts including foundational research, design sprints, prototyping and pitch decks.
ZapierSenior Product Manager
Feb. 2020 - Apr. 2021Austin, TexasLed the development of a new product offering and acquisition channel, Zap Sharing, from concept to product launch:
- Led the foundational research effort to define the user problem and opportunity in user-to-user sharing. - Defined the development strategy and validation strategy - from MVP, through Alpha/Beta releases and eventually the full Go To Market product launch. - Achieved measurable results - users acquired through this channel activated at ~20% higher rates than existing channels and were 4x more likely to upgrade to a paid plan.
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