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Malaysia
Work Background
BHPSenior Specialist Reward
Dec. 2021Malaysia- Bonus and salary increment
- Responsible on job grading for new role, existing role and etc
- Incharge in full spectrum for market data analysist activities and working closely with business
- Medical renewal for Malaysia, Singapore, and China. Responsible to negotiation the renewal premium againts medical inflation, understanding the loss ratio, and present the medical renewal proposal for business approval deployment.
- Oversee and audit on reward data quality, governance on reward and etc
- Managing reward nomination
- Job grading
- Market Data Submission for Asia
- Market Data Analysis for Malaysia, Singapore Tunjukkan kurang
Kenanga GroupKenanga Advisor - Freelance
Sep. 2021Petaling, Selangor, Malaysia
BHPHuman Resources Specialist People System and Rewards
Sep. 2020 - Dec. 2021Responsible in preparing medical claim experience for group medical utilisation for BHP Malaysia and Singapore. Working closely with captive insurance provider especially in Medical benefits strategies and exploring the best methodology for cost efficient. Managing queries and escalation specifically related to group medical base on case basis. Responsible to provide solutions, suggestions and continuous improvement to medical provider/ TPA for case rejection escalation. Involved in perk exploration potential for instance mental illness coverage, domestic partner as part of medical enhancement benefits Successfully implement the work flow, eligibility and process designed for benefit enhancement for domestic partner deployment in BHP Malaysia. Managing job grading within BHP as part of scope Tunjukkan kurang
Oil and gasFirst Aider
Apr. 2019 - Sep. 2020First contact point if any incident occur within deparment. To perform immediate medical help in an emergency. Ensure working environtment is within safe condition and report to QHSE Team in case hazard detect,
Deleum Bhd (DLUM)Senior Executive Compensation and Benefits
Apr. 2019 - Sep. 2020Kuala Lumpur, MalaysiaResponsible on group medical renewal such as remarketing,negotiation on loading impose, enrollment policies and etc. Working closely with broker such as MARSH, AON, TOWER WATSON and etc during renewal activities. Responsible in managing and handling job grading post yearly increment and bonus. Working closely with Tower Watson in during the activity period. Provide group medical briefing through out all 9 branches around Malaysia East and West. Ensure and educate all employees Malaysia wide to understand and know their medical coverage and benefits. Track compensation and benefits benchmarking data for yearly review. In charge in Salary, Benefits, and Medical Benchmarking activities. Perform on policy review to ensure the benefit package at market average and stay attractive. Some of the policies reviewed such as Pre-Maternity, Car Park Facilities, Mobile Allowance for all grouping, and Medical Outpatient/Inpatient benefits table and limit. Responsible on salary and group medical budgeting preparation. Perform research on employee satisfaction for instance to get the feedback on medical benefits especially. Managing and preparing bonus and salary increment for all employees. Once Board approved with the matrix, preparing the physical SI and bonus letter for all branches. Working closely with Pacific Trustee Berhad for share scheme calculation and management for high level position benefits. Responsible on approving medical outpatient claims request and gatekeeper for inpatient claim checker/approver before release to service provider for further process. Also incharge on medical enrollement for whole group. Achievement
Managed to reduce medical utilization for 2019-2020 to 63% which at below 80% at Q3. First successes for company track record (normal utilisation 80-90% as at Q3). Due to good track record created, CY2020-2021, successfully to get 17% of reduction from grand total premium and this has save almost RM400K renewal cost for group medical. Tunjukkan kurang
MAXXAN Realty Sdn BhdReal Estate Agent - Freelance
Jan. 2019MobileBecome a freelance on real estate really intresting. I able to help buyer looking affordable property within their budget, helping seller to liquid their asset, and getting fast information for future launch property development with intresting package.
Principal Financial GroupUnit Trust Consultant - Freelance
Oct. 2018 - Jan. 2021MobileAssist and guide prospect/client to invest accoring to their risk port folio.
BATReward and Benefits Specialist
Mar. 2018 - Apr. 2019Selangor, MalaysiaMain contact person for Indonesia, Bangladesh, Sri Lanka, and Myanmar. Part of team handling UAT test in Bentoel Malang for Indonesia Go-Live project. Ensure all the system flow work functionally as per design and captured any defect occurred to be rectified with IBM Team. Continuous support for SRT testing for Indonesia Bentoel till go-live in May 2018.
Responsible to ensure all the benefit were uploaded accordingly and identify any hick up in process. Ensuring no defect in process flow and close any gape in process step during the hypercare. Participate in Indonesia Leave Survey, Salary Benchmarking Survey, Benefits Survey and etc from Mercer as required by company. Handling Yearly Bonus, and Annual Salary Review calculation, Share Scheme calculation and data clean up as part of the yearly activities. Tunjukkan kurang
BATFirst Aider
Jan. 2018 - Apr. 2019Sunway Geo Tower
BATSubject Matter Expert
Mar. 2017 - Apr. 2019
BATFire Warden
Jan. 2017 - Apr. 2019Sunway Geo Tower
BATReward and Benefits Specialist
Oct. 2016 - Apr. 2019Sunway GeoMain contact person for Bangladesh, Sri Lanka and Myanmar. Involved in Reward and Benefit Knowledge Transfer for Bangladesh, Sri Lanka and Myanmar as part of Wave 3 Go Live on Jan 2017. In charged in Indonesia's Reward & Benefit Knowledge Transfer which go live next year May 2018 As part of Reward & Benefits Team, handling Yearly Bonus, and Annual Salary Review calculation, Share Scheme calculation and data clean up as part of the yearly activities. One of Subject Matter Expert in Reward Benefit Team. Applied continuous improvement to simplified daily process for example Macro form implementation in tracker, macro form in letter template and etc. Handling Mercer Benefit Survey for Korea. Involved in Mercer salary survey for Bangladesh, Sri Lanka and Myanmar. Tunjukkan kurang
ShellHuman Resources Senior Advisor
Mar. 2015 - Oct. 2016Cyberjaya, Selangor, MalaysiaJob Experienced:
Focal country for Brunei Shell Petroleum Brunei LNG for 2 years since 2013 till now
Focal country for Brunei Deepwater for 2 years – 2013 till 2015
Focal for Shell Indonesia – INPEX starting 2015 Project Handled
- Bonus Upload for Petroleum Development Oman
- Additional Cost of Element Upload for Sakhalin
- Oman Audit
o Audit checking to make sure all the payment reimburse is follow compliance and meet
global and local policy guideline
o Some of clean up for overpaid needed based on finding during the audit.
- Global Data Collection (GDC) for U.S Base Country for Brunei BSP & LNG, Oman & Saudi for
years 2014-2015 - Case segregation among advisor & monitor current Team WIPS
- Team management (acting Team Lead) during TL absent.
- Assist employee with their query on policy, benefit and remuneration (local & expat).
- Handling claims, processing reimbursement for any expat claim, request transaction from EIC
and update SAP system on daily basis
- Maintain employee record in SAP system upon request, audit.
- Provide pre-promotion calculation & handling promotion activation
- IBAS Remuneration - expat benefit & entitlements
- Pension fund
- Prepared Payroll Report from ECP on monthly basis. This report needed by HR in Brunei for
payroll purpose
- Prepare job aid for new joiner – travel budget & cash claim
- Handling on immigration renewal for expat employee in Brunei.
- Handling on housing setup/ relocation / shipment process whenever employee changing their
assignment status
- Attend global training related to policy
- Handling policy training & way to process case to new joiner within group
- Handling on query/dispute on salary increment due to merit review
- Maintain leave record & handling leave clearance / buy out during end of year for Brunei country Tunjukkan kurang
ShellTier-2 Transaction Advisor
May. 2013 - Feb. 2015Cyberjaya, Selangor, Malaysia- Handling employee claim, policy claim based on region/country. Assist employee with their query on benefit and remuneration (local & expat).
- Handling exception request, gather all detail/information by contacting employee before hand over to Central for further review/decision.
- Focal country for Brunei and back up focal country for Pakistan.
- Project on housing lease renewal and immigration clearing.
- Global data collection for US based country tax purpose.
- Run, provide& checking ECP Report in monthly basis to Joint Venture Company (Brunei).
- Pension fund clearing for Malaysia, Norway, and Brunei base country.
- Build repo and implement continuous improvement with Brunei process.
- Simplified and make sure policy and guideline is aligning between Joint Venture companies with Global Policy. - Handling on insurance scheme for expatriate US base - need to deal/cross check with Manila HR.
- Clearing on US based country Global tax for Brunei country - Relocation, handling shipment and ticket booking for employee who's changing their assignment status.
- Dealing with Team in Netherlands for ticket booking on behalf of employee.
- Dealing with agent who's handling for shipment - Team Relocation.
- Prepare Monthly payroll report, expatriate IBAS salary for Brunei as they using different system – SAPHRON.
- Attend weekly/monthly stabilization call with Brunei proximate and Team Relocation.
- Resolve any salary or IBAS remuneration discrepancy/query employee which mostly come out after reviewed by central.
- Job aid preparation project - Brunei Country.
- Lead for Virtual Management Board.
- Tax deduction management for county Malaysia - CP38.
- Handling on immigration renewal for expat employee in Brunei.
- Handling on housing setup/ relocation / shipment process whenever employee changing their assignment status.
- Handling on pre-promotion calculation. Tunjukkan kurang
M1 LimitedCustomer Service
Mar. 2012 - Mar. 2013Singapore- Handling for any dispute bill charges like roaming charges, international call including outstanding, overdue, and penalty.
- Customer handling on lawyer charges for reconnection line.
- Liaise with finance department for payment structure offer to customer who’s having high overdue bill.
- Responsible in analysis disputes root of cause and holding authority to grand waiver approval with certain limit trash-hold .
- Handling query for bill details, complaint regarding product, coverage issues, service and misleading information.
- Liaise with Third Party Content Provider when customer dispute on high charges.
- Follow up case with customer for necessary case.
- Guide customer on rule on procedure.
- General query on product or current promotion. Tunjukkan kurang
CIMBPersonal Financial Consultant
Apr. 2011 - Jan. 2012Kuala Lumpur, Malaysia
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