SAP Svenska ABEducation Operations Senior Specialist
Aug. 2005 - Oct. 2015Stockholm, SwedenSystem and material responsibility for all training activities, Including the Open classroom training, customer specified, e-learning and VLC (Virtual Classroom Training). Responsible for billing of certifications, e-learning, e-Academy and VLC (Virtual Classroom Training) and also contact with the Finance department regarding deferrals and dunning. This also includes updating the CRM system with customer data.