TavantDirector - Business Analysis
Aug. 2005 - Sep. 2021● Proven capabilities in engaging with clients & top management for evolving strategic vision, driving change, building product/ services roadmap & implementing large scale IT transformation
● Functioned as Offshore Product Manager for VELOX Products [Loan Origination] – FinCapture and FinXperience Retail. Functioned as a Product Owner for multiple product implementations with Tier 1 Mortgage Lenders in the US
● Domain: US Residential Mortgage – Retail and TPO Originations, Mortgage Servicing, Capital Markets, Consumer Credit, Life and Health Insurance & Title Insurance ● Mortgage systems – Expert level experience in working with LOS and Servicing systems including Ellie Mae Encompass, Black Knight MSP, Core Logic services, Fannie Mae & Freddie Mac Automated Underwriting Systems, 3rd Party mortgage services like Credit, Income verification, Asset verification, Property Appraisal, Fraud detection services, Document services (Ellie Docs, Docutech), OCR engines.
● Key People Leader, who has successfully led and motivated team towards growth and success in the organization; created a clear & compelling view of future through coaching and execution; extensively coordinated with multi-cultural & global teams for smooth functions
● Managed the Product BA team comprising a team of 14 Business analysts and functioned as a mentor, guide and lead for the Fintech BA group with 70+ BAs. ● Expertise in end-to-end requirements documentation – Product Roadmap, Product Backlog, User Stories and Acceptance Criteria, BDD Scenarios, As-Is/To-Be process flows
● Excellent at engaging with stakeholders & communicating the vision and goals of the product to facilitate identical understanding of the outcome; ensured product creates value for customers and users, as well as for the company
● Skilled in Agile & Waterfall methodologies. Led the organization initiative of moving towards scenario-based requirements documentation in line with Behaviour Driven Development framework.