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Work Background
Bright HealthInstructional Designer
Aug. 2021 - May. 2022Tempe, Arizona, United States• Developed and delivered eLearning courses, training decks, and interactive Articulate Storyline simulations aligned with corporate training needs.
• Conducted needs analyses with SMEs, team supervisors, and top-performing employees to design targeted learning solutions.
• Designed onboarding and continuing education programs to support business growth and skill development.
• Administered LMS (Litmos), ensuring structured, accessible, and up-to-date training resources.
• Created interactive assessments and knowledge checks to enhance learning retention and measure employee progress.
Arizona State UniversityAssistant Research Professor and Instructional Design Lead
Aug. 2014 - Oct. 2018Phoenix, Arizona Area• Led full ADDIE-cycle development for an intelligent tutoring system (iSTART) designed for literacy education.
• Managed training content development, usability testing, and iterative improvement for federally funded learning initiatives.
• Secured $961,075 in external research funding to develop innovative educational technologies.
• Directed a cross-functional team of researchers, developers, and instructional designers, ensuring high-quality learning solutions.
• Conducted training impact assessments to refine and optimize instructional strategies. View the video below demonstrating the iSTART intelligent tutoring system, developed within our ONR and IES projects:
Arizona State UniversityAssistant Research Scientist
Jun. 2011 - Aug. 2014Phoenix, Arizona Area• Designed and analyzed interactive multimedia training solutions to improve adult and K-12 education outcomes.
• Supervised research on eLearning effectiveness, resulting in 19 peer-reviewed publications and an IEEE Best Paper Award.
• Developed assessment strategies and performance metrics to measure training impact on learners.
The University of MemphisGraduate Research Assistant
Jan. 2006 - Dec. 2011Greater Memphis AreaAs a graduate student in University of Memphis' Cognitive Psychology program, I gained essential methodological and analytic skills, deep knowledge of basic cognitive and applied educational principals, and considerable understanding of best practices for educational technologies. In my graduate studies, I accomplished the following: * Co-authored 7 journal publications, 5 book chapters, and 11 conference proceedings
* Won department graduate research achievement award
* Nominated for best student paper at the Conference on Artificial Intelligence in Education* Contributed to the design and evaluation of an adaptive hypermedia environment to improve science understanding through the support of self-regulated learning
* Conducted studies on interventions to promote self-regulated learning, using think-aloud protocols and eye-tracking
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