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Work Background
Lancashire Insurance GroupDefect Manager/Test Manager/Lead
Nov. 2021 - Dec. 2023London, England, United Kingdom
Virgin Media O2Defect & Test Manager (Virgin Media O2)
Nov. 2021 - Oct. 2022• Liaise with different vendors of virgin media and O2 and make sure testing timelines are met.
• Status reporting to various stakeholders & handling a team of more than 50 people across different geographic locations (India, Europe, Mexico & UK)
• Preparation of test plan and test exit report including both functional and non-functional testing (performance and security testing).
• Managing all QA Sign off’ s for SIT , UAT and E2E testing phases with business stakeholders, release managers etc.
• Liaising with stakeholders, test managers, defect managers for more than 10+ vendors (like Accenture, Cognizant, Infosys etc.) to get the job done.
• Schedule, manage, and coordinate all Quality Assurance activities for releases across multiple applications across different teams and projects with multiple vendors.
• Hands on experience for 20% of the project work.
Volkswagen Financial Services (UK)TEST LEAD/TEST MANAGER | VOLKSWAGEN FINANCIAL SERVISES
Jul. 2016 - Nov. 2021Milton Keynes, England, United Kingdom• Spearhead SAP application testing across various car lease products, utilizing SAP Fi, SAP CMS, SAP CBP, SAP BCA, SAP BO (business objects), etc.
• Align objectives and bridge communications between the client and offshore teams across the full project lifecycle, from delegating tasks to reporting on status.
• Review test cases and RTM (requirement traceability matrix) to identify and manage defects. (ALM).
• Work with business and developers during the test cycle.
• Streamlined project processes by creating a Domain document and several internal tools (e.g. a reporting tool), earning client appreciation.
• Help in Set up of a testing C.O.E (center of excellence ), and to follow best practices and mentoring resources.
• Filled in as the Engagement Manager for few until the new Engagement Manager was appointed. As engagement manager my job was to interact with Client higher management to gather their needs, and provide a solution for it
• Experience working with Microsoft Azure.
CapgeminiQA LEAD | MORGAN STANLEY
Oct. 2014 - Jun. 2016Mumbai, Maharashtra, India• Directed all aspects of the EGTS (Collateral Management System) project, including assigning work, creating a test plan and test summary, and monitoring issue resolution.
• Cultivated a positive relationship with the client throughout the project by transparently responding to client calls, facilitating scrum meetings, communicating status, and generating reports.
FiservMODULE LEAD | DATA SAFE CREDIT UNION (FISERV INC.)
Oct. 2010 - Sep. 2014India• Analyzed business and functional requirements to develop an integration test plan (ITP), integration test cases (ITC), and RTM. Identified, executed, and reviewed Regression test cases in a Regression test bed.
• Working on an ecommerce tool (OMS) tool called Sterling later acquired by IBM. Creating Order management test scenarios for IBM Sterling Ecommerce Order Management System (OMS) like scenarios for product landing page, order cancellation , refund etc.
A3logicsSR TEST ENGINEER | International Asset System | MELTWATER (A3LOGICS INDIA PVT LTD.)
Jun. 2007 - Sep. 2010India• Creation and execution of test cases, preparing RTM defect reporting daily status report etc.
• Analyzed business and functional requirements to develop an integration test plan (ITP), integration test cases (ITC), and RTM. Identified, executed, and reviewed Regression test cases in a Regression test bed.
• Worked on sterling commerce, for an online portal. Creating scenarios like order a product, check the order history through item id, or stock keeping unit (SKU).
LinksysCustomer Technical Support
Feb. 2006 - Dec. 2006India-Provided Technical support to Linksys customers having network issues.
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