Requests
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Network Power<100 people
Roles
๐ธ100%
Marketing
๐100%
Sales & BizDev
๐ฆ100%
Design
Geos
๐ต๐ญ100%
Philippines
Work Background
Providenca MarketingAdvertising Specialist
Mar. 2023Subotica, Vojvodina, SerbiaDaily responsibilities, amongst others, include:
-Optimising client Amazon and Walmart accounts through bid modifications;
-Budgeting client accounts;
-Performing keyword research for new and existing campaigns;
-Launching new campaigns;
-Auditing client accounts and identifying opportunities;
-Creating custom Amazon and Walmart weekly, biweekly and monthly reports;
Smash CommerceHead of Sales and Marketing
Mar. 2021 - Mar. 2023Daily work consisted of creating and managing Google & Facebook ads with the intention of driving external traffic to Amazon listings. Also, creating and overseeing ManyChat chat bots with the goal of successfully launching & ranking Amazon products through SMS & Messenger marketing. Additionally, exploring new opportunities to drive additional traffic to Amazon listings through websites such as Reddit, Pinterest, etc.
Smash CommerceCustomer Support Team Lead
Dec. 2019 - Mar. 2021Was responsible for leading a team of 15-20 Customer Support Agents that were tasked with providing high quality support to customers purchasing various kinds of products through Amazon.
My responsibilities included onboarding and training new team members, creating and maintaining a fair and efficient work schedule, providing assistance to agents on a daily basis, as well as taking care of escalating chat messages, emails and phone calls.
Smash CommerceCustomer Support Agent
Nov. 2018 - Dec. 2019Was tasked with providing high quality support via chat messages, emails and phone calls to customers from the United States who were purchasing various kinds of products through Amazon.
Self employedDrupal Site Builder
Sep. 2018 - Mar. 2020Subotica, Serbia
Studio PresentIntern
May. 2018 - Aug. 2018SerbiaMy work day consisted of fixing code related tasks, as well as working as a site builder. During this internship I found out about the Drupal CMS and how it works, and to this day I continue working on personal Drupal projects at home.
Execom NordIntern
Apr. 2017 - May. 2017SerbiaWorked as a PHP programmer using the Symfony framework. The internship was a part of my studies at the College of Applied Sciences which requires mandatory internship for all graduating students at a company of their choice.
Red Cross SuboticaHumanitarian Worker
Jun. 2016 - May. 2018SerbiaMy job as a humanitarian field worker was packaging, transporting and handing out various aid packages. A typical day consisted of transporting food and aid packages, as well as serving food and hygiene packages to refugees living inside Subotica's refugee camp.
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