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Work Background
Global Head: Change & Adoption
LeasePlanGlobal Head: Change & Adoption
Jul. 2021 - Dec. 2022NetherlandsEstablished a change and adoption framework and team to support Digital Transformation across the global organisation. I built and led a team from an initial 4 people to 27 change management and training experts delivering across several complex digital transformation and technology adoption programmes. I was the line manager which involved engaging with senior stakeholders in LP Corp, LP Digital and entities in 29 countries, providing quality assurance across programmes on CM, and continuing to enhance and build a methodology, tools and templates. A large focus was on establishing a CMO and an extended change community. Our team built a change deployment approach that successfully managed to address the various challenges of global digital rollouts.
OCM Lead
NTT DATA Business SolutionsOCM Lead
May. 2020 - Apr. 2021London, England, United Kingdom
Director Change Management
Alyson Smith Services LtdDirector Change Management
Dec. 2019London, England, United KingdomDelivering people and organisation consulting to clients in relation to technology adoption and transformation, organisation design and restructuring, coaching.
Director People and Organisation - Fin Services - Cape Town
PwCDirector People and Organisation - Fin Services - Cape Town
Nov. 2017 - Oct. 2018Cape Town Area, South AfricaBuild a People & Organisation practice to support Financial Services programmes within the Cape Town region. Provide oversight and guidance to delivery teams. Support business development and sales processes. Digital and technology transformation programmes.
Change Strategy Project
Old Mutual South AfricaChange Strategy Project
Aug. 2017 - Nov. 2017Cape Town Area, South AfricaProvided (through MileStone) OM Insure, and led, a change management team to support operational and systems change programmes. The specific deliverables were key change management approaches and strategies as part of the first phase. This led onset work and establishing a team to provide ongoing change management delivery support.
Change and Restructure Advisor (Contract)
Rand Merchant BankChange and Restructure Advisor (Contract)
Jan. 2017 - Jul. 2017Johannesburg Area, South AfricaProvide oversight and project manage a restructure in the technology business unit. This included the creation of detailed plans, engagement of key stakeholders, driving the change. A further component of the role is to mentor the internal change manager in delivering the change management components of the project.
Associate Director: KPMG (Contract)
KPMG South AfricaAssociate Director: KPMG (Contract)
Sep. 2016 - May. 2017Cape Town Area, South AfricaSupport KPMG with various projects requiring Associate Director level skills in relation to Target Operating Models, HR and Change. This included projects at University of Cape Town Facilities Management (Revised TOM and restructure).
Photography Director
Latitude StockPhotography Director
Oct. 2013London and VirtualShareholder and Director of Photography for Latitude Stock a global contemporary Travel and Culture image collection.
Professional Photographer
Alyson Smith PhotographyProfessional Photographer
Jan. 2012AfricaEditorial, Travel and Tourism, Hospitality, Interiors and Social Documentary photography Represented by Arcaid, Ambience, Gallo, Mode Images and Latitude Stock. www.alysonsmithphoto.com
Director Change Management
People Value Consulting t/a MileStoneDirector Change Management
Jan. 2003Cape Town Area, South Africa and London, UKOwner and Director of People Value Consulting t/a MileStone, a boutique consulting company that operates in South Africa and the UK. Provides services globally in the field of organisation psychology, organisation development and design, leading large-scale global complex change management and transformation programmes, helping organisations to build their own Change Mngt Offices. We also provide coaching for individuals and companies in achieving positive change outcomes, counselling services and compassionate based resilience programmes designed to support individuals thrive.
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